Patient Experience Specialist

MaineHealth; Conway (NH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive benefits package

Flexible work options

Paid parental leave

Student loan assistance

Job summary

MaineHealth in North Conway, NH is seeking a Patient Service Specialist to greet patients, answer phones, schedule appointments, and provide clerical support for the Internal Medicine/Pediatrics team. This role emphasizes compassionate service and accuracy in records, contributing to a smooth patient experience from arrival to departure.

Role offers 40 hours per week, day shifts with growth opportunities to a Patient Service Specialist after 6 months, plus a comprehensive benefits package.

Qualifications

• Six months of medical office experience required.
• Education: High school diploma or GED preferred.
• Proficient computer skills required.

Responsibilities

• Greet patients, answer telephones, and schedule appointments.
• Provide administrative and clerical support for the office.
• Maintain accuracy with records and documentation.
• Collaborate with team members to ensure smooth daily operations.

Skills

Proficient computer skills

Customer service

Education

High school diploma or GED

Job description

MaineHealth in North Conway, NH is seeking a Patient Service Specialist to greet patients, answer phones, schedule appointments, and provide clerical support for the Internal Medicine/Pediatrics team. This role emphasizes compassionate service and accuracy in records, contributing to a smooth patient experience from arrival to departure.

Role offers 40 hours per week, day shifts with growth opportunities to a Patient Service Specialist after 6 months, plus a comprehensive benefits package.