Patient Experience & Scheduling Specialist

MaineHealth; Brunswick (ME); Vor Ort; USD 28.000 - 33.000; Vollzeit

Benefits dieser Stelle

Paid parental leave

Flexible work options

Professional development opportunities

Well-being resources

Zusammenfassung

MaineHealth in Brunswick, ME is seeking a Patient Service Specialist to greet patients, manage schedules, and support daily administrative tasks. You will engage with patients to ensure a welcoming, efficient visit from check-in to check-out, while upholding high service standards in a fast-paced team setting.

The role emphasizes front-desk empathy, accurate recordkeeping, and collaboration with the care team to meet referral needs and office operations.

Qualifikationen

• Education: High school diploma or GED preferred.
• Experience: Six months of medical office experience required.
• Additional Skills: Proficient computer skills.

Aufgaben

• Greet patients, answer telephones, and schedule appointments with professionalism and empathy.
• Provide administrative and clerical support for the office.
• Maintain accuracy with records and documentation.
• Collaborate with team members to ensure smooth daily operations.

Kenntnisse

Customer service

Empathy

Computer skills

Ausbildung

High school diploma or GED

Jobbeschreibung

MaineHealth in Brunswick, ME is seeking a Patient Service Specialist to greet patients, manage schedules, and support daily administrative tasks. You will engage with patients to ensure a welcoming, efficient visit from check-in to check-out, while upholding high service standards in a fast-paced team setting.

The role emphasizes front-desk empathy, accurate recordkeeping, and collaboration with the care team to meet referral needs and office operations.