Patient Experience & Scheduling Specialist

University of Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 35,000 - 50,000; Full time

Job summary

The University of Pittsburgh is hiring a Patient Office Assistant for its Pittsburgh campus. This full-time role involves providing essential administrative support for patient care, such as scheduling and confirming appointments, maintaining records, and guiding students in administrative tasks.

Ideal candidates will have a High School Diploma/GED and at least one year of relevant experience. Exceptional customer service skills are necessary to ensure a positive patient experience.

Qualifications

• Minimum of 1 year of relevant experience.
• Combination of education and relevant experience may be considered.
• Ability to work on-campus in Pittsburgh.

Responsibilities

• Provide administrative support for patient care.
• Optimize student clinic schedules and confirm patient appointments.
• Act as liaison for patient records and oversee documentation.

Skills

Exceptional patient service skills

Scheduling and confirming appointments

Database management

Basic financial functions

Education

High School Diploma/GED

Job description

The University of Pittsburgh is hiring a Patient Office Assistant for its Pittsburgh campus. This full-time role involves providing essential administrative support for patient care, such as scheduling and confirming appointments, maintaining records, and guiding students in administrative tasks.

Ideal candidates will have a High School Diploma/GED and at least one year of relevant experience. Exceptional customer service skills are necessary to ensure a positive patient experience.