Patient Experience Registration Specialist

R1 RCM Holdco Inc.; Southfield (MI); On-site; USD 18,000 - 29,000; Full time

Job summary

R1 RCM Inc. in Southfield, MI, is hiring a Customer Service Representative for Ascension St. John Medical Center. The role focuses on helping patients check in, answering questions, and gathering accurate registration data in a fast-paced hospital setting.

No healthcare experience is required; training is provided. You must pass vaccinations, drug test, background check. A strong customer service background and comfort with computers and phones are essential for success.

Qualifications

• High School Diploma or GED.
• Excellent customer service experience.
• Willingness to work in a hospital environment.

Responsibilities

• Greet and assist patients at registration.
• Collect information accurately and enter into multiple systems.
• Answer questions with compassion and provide support.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Southfield, MI, is hiring a Customer Service Representative for Ascension St. John Medical Center. The role focuses on helping patients check in, answering questions, and gathering accurate registration data in a fast-paced hospital setting.

No healthcare experience is required; training is provided. You must pass vaccinations, drug test, background check. A strong customer service background and comfort with computers and phones are essential for success.