Patient Experience & Registration Specialist

AdventHealth; Olathe (KS); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Job summary

AdventHealth is seeking a Front Desk Patient Registrar in Overland Park, KS to register patients, verify demographics and insurance, and collect co-pays. The role requires strong communication, basic computer and EMR skills, and the ability to handle multiple tasks with care.

This full-time position follows a day-weekend schedule to support patient flow and timely check-in. You will work closely with the care teams to ensure a smooth patient experience, maintain accurate records, and support

Qualifications

• High school diploma required.
• Prior customer service experience preferred.
• Experience with patient registration and insurance verification preferred.

Responsibilities

• Greet and register patients, verify demographics and insurance.
• Answer questions and guide patients through check-in.
• Process documentation and encode in EMR.
• Collect co-pays and outstanding balances.
• Support departmental performance improvement initiatives.
• Maintain confidentiality and comply with policies.

Skills

Customer Service

Registration

EMR

English Proficiency

Microsoft Office

Multi-tasking

Communication

Education

High School Diploma

Tools

EMR Systems

Job description

AdventHealth is seeking a Front Desk Patient Registrar in Overland Park, KS to register patients, verify demographics and insurance, and collect co-pays. The role requires strong communication, basic computer and EMR skills, and the ability to handle multiple tasks with care.

This full-time position follows a day-weekend schedule to support patient flow and timely check-in. You will work closely with the care teams to ensure a smooth patient experience, maintain accurate records, and support