Patient Experience & Medical Office Admin

MAUGHAN PROSTHETIC & ORTHOTIC, INC.; Centralia (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

MAUGHAN PROSTHETIC & ORTHOTIC, INC. is seeking an Office Administrative Assistant to be the first point of contact for patients and to support our clinical team in a busy medical office.

The role focuses on welcoming patients, guiding them through the process, and providing compassionate service while handling routine administrative tasks and scheduling. The ideal candidate will manage multiple phone lines, verify insurance, handle payments, and maintain EMR accuracy to support a smooth patient

Responsibilities

• Answering multiple phone lines, scanning, filing, faxing.
• Checking patients in and out.
• Verifying insurance benefits.
• Requesting and tracking physician orders and medical records.
• Obtaining pre-authorizations.
• Collecting and posting patient payments.
• Verifying patient product inventory.
• Managing patient scheduling.
• Maintaining patient EMR.

Job description

MAUGHAN PROSTHETIC & ORTHOTIC, INC. is seeking an Office Administrative Assistant to be the first point of contact for patients and to support our clinical team in a busy medical office.

The role focuses on welcoming patients, guiding them through the process, and providing compassionate service while handling routine administrative tasks and scheduling. The ideal candidate will manage multiple phone lines, verify insurance, handle payments, and maintain EMR accuracy to support a smooth patient