Patient Experience Front Office Specialist

PIH Health; Whittier (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

PIH Health Whittier Hospital is seeking a Front Office Representative II to support the Office Manager and Assistant Supervisor in maximizing front office efficiency and handling routine patient encounters. This role collaborates with the front office team to troubleshoot issues, maintain smooth patient flow, and foster a welcoming environment for patients, families, visitors and staff.

The ideal candidate will contribute to positive patient experiences and coordinate with clinical and

Responsibilities

• Maximize front office efficiency and support routine patient encounters.
• Troubleshoot and resolve problems with the front desk operations.
• Maintain positive relationships with patients, families, visitors and colleagues.

Job description

PIH Health Whittier Hospital is seeking a Front Office Representative II to support the Office Manager and Assistant Supervisor in maximizing front office efficiency and handling routine patient encounters. This role collaborates with the front office team to troubleshoot issues, maintain smooth patient flow, and foster a welcoming environment for patients, families, visitors and staff.

The ideal candidate will contribute to positive patient experiences and coordinate with clinical and