Patient Experience Front Desk Specialist - PT Center

Talentify; Newtown (CT); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Mentorship programs

Generous PTO

Medical/Rx/vision/dental

401(k) retirement plan

Job summary

Talentify is seeking a Patient Service Specialist in Newtown, CT. This full-time role requires weekday and some evening hours, with an annualized pay range of $19.00–$20.00 per hour.

You will manage front-desk activities, schedule visits, and coordinate with insurance payers and healthcare teams to ensure a smooth patient experience. The position emphasizes strong customer service, scheduling, and billing support, with benefits including PTO, health plans, and a 401(k) plan for full-time

Qualifications

• Minimum: High School Diploma or GED.
• Preferred: 1 year front desk experience.
• Preferred: 1 year of medical office experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Maintain contact with attorneys' offices, insurance companies, translation services, market operations leaders, and business development team.
• Collect co-pays, manage payer approvals, and perform insurance authorizations and verifications.

Skills

Customer service

Scheduling

Phone etiquette

Education

High School Diploma or GED

Job description

Talentify is seeking a Patient Service Specialist in Newtown, CT. This full-time role requires weekday and some evening hours, with an annualized pay range of $19.00–$20.00 per hour.

You will manage front-desk activities, schedule visits, and coordinate with insurance payers and healthcare teams to ensure a smooth patient experience. The position emphasizes strong customer service, scheduling, and billing support, with benefits including PTO, health plans, and a 401(k) plan for full-time