Patient Experience Front Desk Specialist

EyeCare Partners; Mesa (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

Dental and Life Insurance

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Partners in Mesa, AZ is seeking a Front Office Specialist to be the first contact, setting the tone for a world-class Total Patient Experience. You will also perform the administrative tasks needed to create a smooth check-in/out for patients.

Responsibilities include greeting patients, answering phones, verifying insurance, managing patient flow, and handling payments. A minimum of 1 year of customer/patient interaction is preferred, with HIPAA compliance and a flexible schedule.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year in a position interacting with customers/patients or equivalent.
• Favorable background check as required by state.
• Proof of identity and work eligibility in the United States.

Responsibilities

• Greet patients promptly and provide friendly, professional service.
• Answer phones and route calls to appropriate staff.
• Verify insurance authorizations and update flow sheets.
• Check out patients and process payments per procedures.
• Manage patient flow and communicate to maximize efficiency.

Skills

Customer interaction

Communication

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners in Mesa, AZ is seeking a Front Office Specialist to be the first contact, setting the tone for a world-class Total Patient Experience. You will also perform the administrative tasks needed to create a smooth check-in/out for patients.

Responsibilities include greeting patients, answering phones, verifying insurance, managing patient flow, and handling payments. A minimum of 1 year of customer/patient interaction is preferred, with HIPAA compliance and a flexible schedule.