Patient Experience Front Desk Coordinator

Florida Digestive Health Specialists; Sarasota (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Paid holidays

Job summary

Florida Digestive Health Specialists is seeking a Front Desk Coordinator to join our patient-centered team. You will manage front desk operations, greet patients, handle scheduling, and maintain HIPAA-compliant records in a fast-paced gastroenterology setting.

Ideal candidates bring experience in medical office administration, excellent communication, and a compassionate approach to patient care. We offer comprehensive benefits and a collaborative work environment at multiple Florida locations.

Qualifications

• High school diploma or equivalent required.
• Experience in a medical office or healthcare setting preferred.
• Excellent verbal and written communication skills in a patient-focused environment.
• Strong organizational skills with multitasking ability in a fast-paced setting.
• Empathetic, professional demeanor and patient confidentiality as per HIPAA.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Complete patient paperwork, sign-in, and scheduling; verify insurance details.
• Answer phones, take messages, and direct calls as needed.
• Keep appointments on schedule and notify providers of delays.
• Maintain accurate patient records and HIPAA-compliant confidentiality.
• Assist with front desk operations and other administrative tasks as assigned.
• Ensure reception area is clean, organized, and welcoming.
• Collaborate with clinical staff to support patient care.

Skills

Patient communication

Medical front desk

Scheduling software

EMR systems

HIPAA compliance

Phone etiquette

Multitasking

Team collaboration

Education

High school diploma or equivalent

Tools

EMR software

Scheduling software

Job description

Florida Digestive Health Specialists is seeking a Front Desk Coordinator to join our patient-centered team. You will manage front desk operations, greet patients, handle scheduling, and maintain HIPAA-compliant records in a fast-paced gastroenterology setting.

Ideal candidates bring experience in medical office administration, excellent communication, and a compassionate approach to patient care. We offer comprehensive benefits and a collaborative work environment at multiple Florida locations.