Patient Experience Front Desk Coordinator

Austin Retina Associates; San Marcos (TX); On-site; USD 15,000 - 25,000; Full time

Job summary

Austin Retina Associates in San Marcos, Texas, is seeking a Research Patient Experience Specialist to provide exceptional patient satisfaction. The role involves greeting patients, scheduling appointments, and managing administrative tasks to support clinical studies.

The ideal candidate has strong interpersonal skills, proficiency in data entry, and experience in medical office administration. A warm demeanor and ability to manage workflows effectively are essential.

This position is full-time, requiring Monday to Friday availability, with hourly pay and overtime eligibility.

Qualifications

• Proficient in patient interaction, ensuring a welcoming demeanor.
• Strong organizational and time management skills.
• Experience in medical office administration.

Responsibilities

• Greet and check in research subjects.
• Schedule appointments and manage check-out processes.
• Input subject data and assist with administrative tasks.

Skills

Patient interaction skills

Organizational skills

Interpersonal skills

Data entry proficiency

Bilingual in Spanish

Education

High School Diploma or equivalent

Tools

Google Workspace

Excel

Teams

Job description

Austin Retina Associates in San Marcos, Texas, is seeking a Research Patient Experience Specialist to provide exceptional patient satisfaction. The role involves greeting patients, scheduling appointments, and managing administrative tasks to support clinical studies.

The ideal candidate has strong interpersonal skills, proficiency in data entry, and experience in medical office administration. A warm demeanor and ability to manage workflows effectively are essential.

This position is full-time, requiring Monday to Friday availability, with hourly pay and overtime eligibility.