Patient Experience Front Desk Coordinator

Arizona Pain; Gilbert (AZ); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

PTO

Employee discounts

Job summary

Arizona Pain is seeking a Front Office Coordinator to keep the front desk running smoothly in a fast-paced clinic. You will manage scheduling, verify insurance, and handle records with care to ensure a positive patient experience.

The role emphasizes organization, patient service, and collaboration with internal teams to maintain efficient clinic flow and accurate administrative processes. Arizona Pain values professionalism and patient-centric care.

Qualifications

• Experience with scheduling and insurance workflows in a clinical setting.
• Strong attention to detail and professionalism under pressure.
• Ability to balance patient service with administrative accuracy.

Responsibilities

• Welcome patients and support a professional, efficient check-in and check-out experience
• Schedule, confirm, and reschedule appointments based on provider schedules and visit type
• Help ensure patient demographic, intake, and insurance information is complete and accurate
• Verify insurance benefits and collect copays in accordance with clinic processes
• Manage front desk communication, including phone calls, voicemail, portal messages, and patient follow-up
• Route urgent or time-sensitive messages appropriately to support timely patient care
• Scan, upload, and maintain records and documentation within the EMR
• Help support smooth clinic flow through organization, responsiveness, and coordination with internal teams

Skills

Scheduling

Insurance workflows

Documentation

Front desk communication

Job description

Arizona Pain is seeking a Front Office Coordinator to keep the front desk running smoothly in a fast-paced clinic. You will manage scheduling, verify insurance, and handle records with care to ensure a positive patient experience.

The role emphasizes organization, patient service, and collaboration with internal teams to maintain efficient clinic flow and accurate administrative processes. Arizona Pain values professionalism and patient-centric care.