Front Office Coordinator

Arizona Pain; Gilbert (AZ); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

PTO

Employee discounts

Job summary

Arizona Pain is seeking a Front Office Coordinator to keep the front desk running smoothly in a fast-paced clinic. You will manage scheduling, verify insurance, and handle records with care to ensure a positive patient experience.

The role emphasizes organization, patient service, and collaboration with internal teams to maintain efficient clinic flow and accurate administrative processes. Arizona Pain values professionalism and patient-centric care.

Qualifications

• Experience with scheduling and insurance workflows in a clinical setting.
• Strong attention to detail and professionalism under pressure.
• Ability to balance patient service with administrative accuracy.

Responsibilities

• Welcome patients and support a professional, efficient check-in and check-out experience
• Schedule, confirm, and reschedule appointments based on provider schedules and visit type
• Help ensure patient demographic, intake, and insurance information is complete and accurate
• Verify insurance benefits and collect copays in accordance with clinic processes
• Manage front desk communication, including phone calls, voicemail, portal messages, and patient follow-up
• Route urgent or time-sensitive messages appropriately to support timely patient care
• Scan, upload, and maintain records and documentation within the EMR
• Help support smooth clinic flow through organization, responsiveness, and coordination with internal teams

Skills

Scheduling

Insurance workflows

Documentation

Front desk communication

Job description

Arizona Pain is seeking a Front Office Coordinator to help keep the front office running smoothly, accurately, and professionally in a fast-paced clinic environment. This role is a strong fit for someone who is organized, patient-focused, and confident managing scheduling, insurance workflows, documentation, and front desk communication.

The Front Office Coordinator is often the first point of contact for patients and plays an important role in shaping the overall patient experience. Success in this role requires strong attention to detail, good judgment, professionalism under pressure, and the ability to balance patient service with administrative accuracy.

Responsibilities

• Welcome patients and support a professional, efficient check-in and check-out experience
• Schedule, confirm, and reschedule appointments based on provider schedules and visit type
• Help ensure patient demographic, intake, and insurance information is complete and accurate
• Verify insurance benefits and collect copays in accordance with clinic processes
• Manage front desk communication, including phone calls, voicemail, portal messages, and patient follow-up
• Route urgent or time-sensitive messages appropriately to support timely patient care
• Scan, upload, and maintain records and documentation within the EMR
• Help support smooth clinic flow through organization, responsiveness, and coordination with internal teams

More than just pay, as a member of our team, you will have access to our comprehensive package of benefits that includes:

• Medical, dental, and vision insurance
• Voluntary Life, AD&D, short-term and long-term disability coverage
• Paid time off (PTO)
• Employee-only perks and discounts such as chiropractic care

About Us

Join our dynamic team at Arizona Pain, a leading integrated pain clinic where collaboration and patient-centric care are at the core of our practice. Since 2015, we have helped thousands of Arizonans significantly reduce their pain through a variety of advanced treatments.

Our facilities boast a multi-disciplinary approach, innovatively bringing together physical medicine, med management, and ambulatory surgical techniques to deliver comprehensive pain management solutions. Our diverse team of dedicated professionals is committed to improving our patients' quality of life. When you join our team, you will be part of a community that works together to grow, achieve more, and change lives for the better.

Arizona Pain is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.