Patient Experience Front Desk Coordinator

Bayview Physicians Group; Chesapeake (VA); Hybrid; USD 18,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits package

Supportive, team-oriented culture

Growth opportunities within a growing,

Competitive compensation: $13-$25/hour

Job summary

Bayview Physicians Group in Chesapeake, VA, is seeking a Medical Office Receptionist who is organized, personable, and energized by helping others. You’ll be the friendly first point of contact in a fast-paced healthcare setting.

You’ll greet patients, schedule appointments, check-in/out, route messages through the EMR, protect patient privacy under HIPAA, and provide essential admin support to keep daily operations running smoothly.

Qualifications

• Outstanding customer service and communication skills.
• Strong multitasking abilities in a fast-paced environment.
• Comfort using phones, computers, and scheduling systems.
• Previous experience in a medical office or healthcare setting preferred.

Responsibilities

• Greet and assist patients warmly and professionally—both in person and over the phone.
• Schedule appointments accurately while balancing efficiency and patient needs.
• Manage patient check-in and check-out, ensuring all required information is collected and documented.
• Route messages and documentation through the EMR system.
• Provide essential administrative support to keep daily operations running smoothly.
• Safeguard patient privacy and maintain strict confidentiality in compliance with HIPAA standards.

Skills

Customer service

Communication

Multitasking

Scheduling systems

EMR familiarity

Tools

EMR

Job description

Bayview Physicians Group in Chesapeake, VA, is seeking a Medical Office Receptionist who is organized, personable, and energized by helping others. You’ll be the friendly first point of contact in a fast-paced healthcare setting.

You’ll greet patients, schedule appointments, check-in/out, route messages through the EMR, protect patient privacy under HIPAA, and provide essential admin support to keep daily operations running smoothly.