Patient Experience Coordinator - Growth & Hospitality

ProGrin Dental; Greer (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO 4–6 weeks

Wellness program

Health & life insurance

401K with 4% match

Paid birthday off

Figs uniforms

Mentorship & growth training

Bonus opportunities

Fun culture

Supportive doctors

Job summary

ProGrin Dental in Greer, SC is seeking a Patient Coordinator who thrives in a collaborative team and wants a rewarding career. You will handle patient experience, scheduling, insurance verification, and forms to ensure smooth visits.

Join a value-driven practice that emphasizes hospitality, mentorship, and growth. We offer generous PTO, a wellness program, 401K with match, and a fun, supportive culture where patients feel like family.

Qualifications

• Have a high school diploma + one year of dental office experience or customer service.
• Love people and have a heart for service.
• Great communication skills and are detailed-oriented.
• Want a career, not just a job.
• Value personal growth and team collaboration.

Responsibilities

• Answer and respond to telephone inquiries professionally and efficiently.
• Confirm and schedule patient appointments with accuracy.
• Verify and update patient insurance and financial records.
• Ensure all necessary patient forms and consents are completed and filed properly.
• Assist patients with financial arrangements and explain payment options.
• Process insurance claims and follow up on outstanding claims.
• Collect copayments and outstanding balances at the time of service.
• Monitor accounts receivable and support collections as needed.

Skills

Communication skills

Customer service

Team collaboration

Attention to detail

Education

High school diploma

Job description

ProGrin Dental in Greer, SC is seeking a Patient Coordinator who thrives in a collaborative team and wants a rewarding career. You will handle patient experience, scheduling, insurance verification, and forms to ensure smooth visits.

Join a value-driven practice that emphasizes hospitality, mentorship, and growth. We offer generous PTO, a wellness program, 401K with match, and a fun, supportive culture where patients feel like family.