Patient Experience Coordinator — Flexible Schedule & Growth

Hudec Dental; Canfield (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k) with employer match

Medical and Vision Coverage

PTO and Paid Holidays

Referral program

Internal dental allowance

Job summary

Hudec Dental in Canfield, OH is seeking a Patient Coordinator to be the first friendly face patients see and guide them through their care experience with warmth and professionalism.

You will greet patients, manage scheduling, verify insurance, and coordinate patient flow to ensure smooth operations, while supporting clinical staff as needed. Join our 40+ year family-owned practice focused on care and community.

Qualifications

• Customer service experience, preferably in healthcare.
• Administrative experience and strong organizational skills.
• Personable, positive, and professional demeanor.
• Ability to multitask and maintain accuracy in a fast-paced environment.
• Strong communication skills and a commitment to excellent patient care.
• Medical and vision coverage.
• Internal dental allowance for employees and immediate family.
• 401(k) with employer match.
• Paid time off (PTO) and paid holidays.
• Referral program.
• Supportive, family-focused culture.

Responsibilities

• Greet and assist patients, creating a welcoming and positive first impression.
• Manage scheduling, verify insurance, and coordinate patient flow to ensure smooth operations.
• Answer inbound and outbound calls with professionalism, providing information and support.
• Collect copays, manage patient accounts, and assist clinical staff as needed.
• Partner with the Office Manager to maintain efficient office operations and a positive patient experience.
• Contribute to a culture of teamwork, respect, and patient-first care.

Skills

Customer service

Administrative experience

Organization

Communication skills

Patient care

Job description

Hudec Dental in Canfield, OH is seeking a Patient Coordinator to be the first friendly face patients see and guide them through their care experience with warmth and professionalism.

You will greet patients, manage scheduling, verify insurance, and coordinate patient flow to ensure smooth operations, while supporting clinical staff as needed. Join our 40+ year family-owned practice focused on care and community.