Patient Experience Coordinator (Anchorage Diamond)

TVG-Medulla, LLC; Anchorage (KY); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Paid onboarding and training program

401K

Complimentary Chiropractic Care

Ongoing mentorship and leadership development

PTO and holiday pay

Job summary

TVG-Medulla, LLC in Anchorage is looking for a full-time Patient Experience Coordinator. In this dynamic role, you will support patients throughout their wellness journey in a friendly, mission-driven environment.

Responsibilities include greeting patients, coordinating operations, and helping guide them through their care. This position offers extensive training, a 4-day work week, and a comprehensive benefits package, including health and profit-sharing options.

Qualifications

• Energetic, outgoing, and a team player.
• Calm under pressure, with the ability to multitask.
• Inspired by wellness and human connection.

Responsibilities

• Greet, support, and encourage patients from check-in to check-out.
• Learn clinical skills and therapeutic techniques from expert chiropractors.
• Coach and guide patients through exercises and care plans.
• Coordinate day-to-day operations and manage clinic flow.

Skills

People-oriented

Detail-oriented

Communication skills

Ability to multitask

Job description

Patient Experience Coordinator (Anchorage Diamond)

• Full-time
• Compensation: USD 20.00 - USD 21.00 - hourly

COMPANY BACKGROUND

TVG-Medulla, LLC is a multi‑site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations across several states.

TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better.

Where Purpose Meets Growth. Where Passion Fuels Healing.

Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience – we’re looking for YOU.

At our clinic, we don’t just care for patients – we champion them. As a Patient Experience Coordinator, you’ll be a key player in a fast‑paced, mission‑driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love!

WHO YOU ARE

You’re a natural people‑person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive.

Key Qualities

• Energetic, outgoing, and a team player
• A clear communicator and compassionate listener
• Detail‑oriented and organized, even in a busy setting
• Calm under pressure, with the ability to multitask
• Inspired by wellness, movement, and human connection
• Eager to grow into leadership, clinical training, or patient care roles over time

No prior experience? No problem. We’ll teach you everything you need to know through our paid onboarding and training program and support you with continuing education.

WHY YOU’LL LOVE WORKING HERE

• Full‑time work across a 4‑day work week with long lunches: Monday–Thursday 8 am–11:30 am; 2:30 pm–8 pm; one Friday per month 7 am–10 am. Some weekends, optional.
• PTO, and holiday pay for select company holidays
• Benefits package includes health, dental, vision, long‑term disability, short‑term disability, 401K
• Complimentary Chiropractic Care
• Profit Sharing Incentive Program
• Career mapping & growth program – get on the fast track to increasing your skills, responsibilities, and income
• Ongoing mentorship and leadership development – we invest in YOU!

WHAT YOU’LL DO

• Be the friendly, knowledgeable face patients trust – greeting, supporting, and encouraging them from check‑in to check‑out.
• Learn hands‑on clinical skills and therapeutic techniques from expert chiropractors – no prior healthcare experience needed!
• Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
• Coordinate day‑to‑day operations: schedule appointments, update records, manage flow, and support clinic events.
• Collaborate with a high‑energy team to create a positive, healing environment every day.

Our mission is to build a network of exceptional teams who raise treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Whether you're starting your career or ready for your next step, this is more than a job – it's your opportunity to inspire wellness, uplift your community, and grow a career you’ll be proud of.

All your information will be kept confidential according to EEO guidelines.