Patient Experience Concierge – Flexible Hours

Piedmont; Watkinsville (GA); On-site; USD 30,000 - 38,000; Full time

Job summary

Piedmont Athens Regional Hospital is seeking a friendly front-desk greeter to warmly welcome patients and visitors at hospital entrances, provide directions, answer general questions, and help coordinate transportation when needed.

The role emphasizes compassionate customer service in a healthcare setting, supporting smooth patient flow, and creating a positive first impression for everyone who arrives on site.

Qualifications

• GED or high school diploma required.
• No prior experience required.
• One year of experience as a customer service representative, preferably in healthcare, is a plus.

Responsibilities

• Greet and welcome patients and visitors at hospital entrances, provide directions and general information.
• Assist with transportation needs and help orient new arrivals to the facility.

Skills

Customer service

Education

GED

Job description

Piedmont Athens Regional Hospital is seeking a friendly front-desk greeter to warmly welcome patients and visitors at hospital entrances, provide directions, answer general questions, and help coordinate transportation when needed.

The role emphasizes compassionate customer service in a healthcare setting, supporting smooth patient flow, and creating a positive first impression for everyone who arrives on site.