Patient Experience Concierge

Cosmetic Skin & Laser Center|RegenCen; Hobe Sound (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k)

Job summary

Cosmetic Skin & Laser Center|RegenCen in Hobe Sound, FL is seeking a Client Coordinator to be the first impression for patients. You will guide check-in/out, assist with scheduling, answer questions, and help ensure a seamless, welcoming experience.

Ideal candidates are friendly, organized, with strong communication skills. Experience in hospitality, healthcare, or medical offices is a plus. This role supports the team across Florida and Michigan locations and includes full benefits.

Qualifications

• Customer service, sales, hospitality, or medical office experience.
• Strong computer and scheduling system skills.
• Positive, proactive approach and desire to learn.
• Prior medspa or medical office experience is a plus, but not required.

Responsibilities

• Welcome every patient with professionalism and genuine connection.
• Manage check-in, scheduling, and check-out with efficiency and accuracy.
• Support patients with clear communication and helpful guidance.
• Process payments and explain service options when needed.
• Maintain a polished, organized office environment.
• Assist with office coordination and administrative tasks.
• Flag any operational or building concerns to leadership.

Skills

Customer service

Sales

Hospitality

Medical office experience

Tools

Scheduling software

Job description

Cosmetic Skin & Laser Center|RegenCen in Hobe Sound, FL is seeking a Client Coordinator to be the first impression for patients. You will guide check-in/out, assist with scheduling, answer questions, and help ensure a seamless, welcoming experience.

Ideal candidates are friendly, organized, with strong communication skills. Experience in hospitality, healthcare, or medical offices is a plus. This role supports the team across Florida and Michigan locations and includes full benefits.