Patient Experience & Clinic Operations Coordinator

Touro College & University System; Albuquerque (NM); On-site; USD 42,000 - 56,000; Full time

Job summary

Touro College of Dental Medicine Albuquerque seeks a Patient Care Coordinator to manage daily desk operations, greet patients, and schedule appointments for students and patients.

You will verify insurance info, collect payments, update records in the EHR, and ensure privacy and courteous service in all interactions.

Strong MS Office skills and a High School diploma or GED are required; bilingual in English/Spanish is a plus, with the ability to work with a team and independently.

Qualifications

• High School Diploma or GED required.
• Strong written and verbal communication with customers, students and staff.
• Proficiency in MS Office; experience with EHR systems is a plus.
• Ability to manage multiple tasks with accuracy and confidentiality.
• Fluency in English; Spanish speaking a plus.

Responsibilities

• Check-in/check-out patients, update demographics, collect and process payments.
• Schedule and update student and patient appointments; monitor attendance.
• Verify insurance information and assist with eligibility.
• Maintain patient records in the EHR and ensure privacy and HIPAA compliance.
• Provide courteous service and coordinate with clinic staff and leadership.

Skills

Customer service

Microsoft Office

Attention to detail

Communication

Teamwork

Data entry

HIPAA compliance

Bilingual English/Spanish

Education

High School Diploma/GED

Tools

Microsoft Office Suite

AxiUm

Job description

Touro College of Dental Medicine Albuquerque seeks a Patient Care Coordinator to manage daily desk operations, greet patients, and schedule appointments for students and patients.

You will verify insurance info, collect payments, update records in the EHR, and ensure privacy and courteous service in all interactions.

Strong MS Office skills and a High School diploma or GED are required; bilingual in English/Spanish is a plus, with the ability to work with a team and independently.