Patient Experience Associate - Front Desk & Scheduling

Solution for Health International; Bedford (NH); On-site; USD 36,000 - 48,000; Full time

Job summary

Elliot Health System's Elliot Family Medicine in Bedford, NH is seeking a dedicated front desk representative to support clerical operations and patient flow. The role focuses on accurate registration, scheduling, and cash handling in a busy family medicine setting.

You will greet patients, verify insurance, process charges, and maintain patient records with courteous service. MS Office proficiency and a high school diploma are required; health-care experience is a plus.

Qualifications

• High School Diploma or equivalent required.
• Experience in a health care setting preferred.
• Proficient in MS Office.

Responsibilities

• Greets and registers patients; notifies medical staff of arrival.
• Verifies current address and insurance status.
• Schedules referrals, appointments, and testing as needed.
• Completes patient billing and charges using CPT codes.
• Maintains provider schedules and confirms daily appointments.
• Helps implement registration systems to improve efficiency.

Skills

MS Office

Education

High School Diploma or equivalent

Job description

Elliot Health System's Elliot Family Medicine in Bedford, NH is seeking a dedicated front desk representative to support clerical operations and patient flow. The role focuses on accurate registration, scheduling, and cash handling in a busy family medicine setting.

You will greet patients, verify insurance, process charges, and maintain patient records with courteous service. MS Office proficiency and a high school diploma are required; health-care experience is a plus.