Patient Experience Advocate - Weekend Per-Diem

Long-Island-Care-Center; New York (NY); On-site; USD 26,000 - 34,000; Part time

Job summary

Long Island Care Center is urgently seeking a Per-Diem Guest Relations Associate to support patients and families on weekends. The role focuses on greeting patients, delivering friendly service, and ensuring comfort during admissions.

Candidates should have strong communication, customer service skills, and the ability to multitask in a fast-paced healthcare setting. Cantonese or Mandarin language skills are a plus.

Qualifications

• Excellent communication and customer service skills required.
• Must be able to multi-task effectively.
• Healthcare experience preferred.
• Must be approachable and friendly.
• Cantonese and or Mandarin speaker preferred.

Responsibilities

• Greets patients upon admission to make them feel special and welcomed.
• Must be positive and encouraging with a professional demeanor.
• Is understanding, attentive and anticipates patients’ needs, while taking ownership of getting things done.
• Demonstrates awareness of and sensitivity to patients’ rights and maintains patient confidentiality at all times.
• Maintains cooperative and respectful working relationships and supports staff in the performance of their duties.
• Distributes water pitchers to patients daily and refreshes pitchers throughout the day.

Skills

Communication

Customer service

Multitasking

Healthcare experience

Cantonese/Mandarin

Job description

Long Island Care Center is urgently seeking a Per-Diem Guest Relations Associate to support patients and families on weekends. The role focuses on greeting patients, delivering friendly service, and ensuring comfort during admissions.

Candidates should have strong communication, customer service skills, and the ability to multitask in a fast-paced healthcare setting. Cantonese or Mandarin language skills are a plus.