Guest Relations & Patient Experience Associate

Lynbrook Restorative Therapy and Nursing; Village of Lynbrook (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401K

PTO

Job summary

Lynbrook Restorative Therapy and Nursing in Lynbrook, NY is urgently seeking a Full-Time Guest Relations Associate to warmly greet patients on admission, while maintaining professionalism and confidentiality.

Weekend availability is required; you will coordinate patient needs, support staff, and ensure a welcoming, patient‑centered experience throughout shifts Tuesday to Saturday, 12‑8, with benefits including health, dental, vision, 401K, and PTO.

Qualifications

• Must be able to multi-task effectively.
• Healthcare experience preferred.
• Excellent communication and customer service skills required.

Responsibilities

• Greets patients upon admission to make them feel special and welcomed.
• Must be positive and encouraging with a professional demeanor.
• Is understanding, attentive and anticipates patients’ needs, while taking ownership of getting things done.
• Demonstrates awareness of and sensitivity to patients’ rights and maintains patient confidentiality at all times.
• Maintains cooperative and respectful working relationships and supports staff in the performance of their duties.
• Distributes water pitchers to patients daily and refreshes pitchers throughout the day.

Skills

Communication

Customer service

Approachable

Job description

Lynbrook Restorative Therapy and Nursing in Lynbrook, NY is urgently seeking a Full-Time Guest Relations Associate to warmly greet patients on admission, while maintaining professionalism and confidentiality.

Weekend availability is required; you will coordinate patient needs, support staff, and ensure a welcoming, patient‑centered experience throughout shifts Tuesday to Saturday, 12‑8, with benefits including health, dental, vision, 401K, and PTO.