Patient Enrollment Specialist — Health Plan Access

Cano Health; Palm Harbor (FL); On-site; USD 38,000 - 60,000; Full time

Job summary

Cano Health in Florida is seeking a Patient Enrollment Coordinator to drive enrollment growth by discussing enrollment options with members and prospective members. You will guide patients through insurance and cash pay processes, explain payment plans, and assist with membership enrollment or credit applications.

You will work with health plans, brokers, and outreach teams, verify benefits, generate enrollment reports, deliver presentations, and strive to meet monthly, quarterly, and annual

Qualifications

• Minimum 3 years of related experience (marketing, business development, community engagement, healthcare).
• Exceptional networking and negotiating skills.
• Strong public speaking and presentations skills.
• Ability to work in a fast-paced, team-oriented environment with little supervision.
• Detail-oriented with outstanding customer service and relationship-building.
• Able to anticipate project needs, prioritize work, meet deadlines, and work evenings/weekends.

Responsibilities

• Discuss enrollment and eligibility options with members and prospective members.
• Guide patients through insurance and cash pay processes; explain payment plan options.
• Assist patients with membership enrollment or credit applications.
• Collaborate with health plan agents and brokers to support enrollment growth.
• Verify insurance and benefit coverage for services; maintain follow-up with members to avoid benefit loss.
• Regularly generate and submit reports on new enrollment for insured/cash pay members; deliver presentations and distribute educational materials.

Skills

Networking

Negotiations

Public speaking

Customer service

Spanish bilingual

Sales & marketing

Education

High School diploma

Tools

eCW

Care Credit

SharePoint

Excel

Outlook

Teams

Job description

Cano Health in Florida is seeking a Patient Enrollment Coordinator to drive enrollment growth by discussing enrollment options with members and prospective members. You will guide patients through insurance and cash pay processes, explain payment plans, and assist with membership enrollment or credit applications.

You will work with health plans, brokers, and outreach teams, verify benefits, generate enrollment reports, deliver presentations, and strive to meet monthly, quarterly, and annual