Patient Engagement

Expercare-Urgent-Care-; Jasper (AL); On-site; USD 30,000 - 42,000; Full time

Job summary

ExperCARE in Jasper, AL seeks a Patient Engagement Coordinator (Medical Receptionist) to deliver a positive patient experience. You will greet patients, complete registrations, verify insurance, manage phone lines, and help keep the front desk running smoothly.

We value reliability, clear communication, and the ability to multitask in a fast-paced clinic. The role offers full-time hours, competitive pay, and opportunities to grow within a supportive team dedicated to patient care.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask and stay organized under pressure.
• Flexible availability, including evenings and weekends.
• CPR certification (or willingness to obtain).
• Ability to pass a background check.
• Knowledge of Occupational Medicine is a plus.

Responsibilities

• Greet patients and callers in a professional, welcoming manner.
• Complete patient registration and verify insurance information accurately.
• Answer and manage multiple phone lines with efficiency and professionalism.
• Collect payments and calculate charges correctly.
• Schedule follow-up appointments and manage patient referrals.
• Fax, scan, and manage medical records as needed.
• Keep the front office and waiting area clean, organized, and inviting.
• Support overall clinic flow and assist team members as needed.

Skills

Customer service

Communication

Multitasking

Organizational skills

Flexible schedule

CPR certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Jasper, AL, US

Patient Engagement Coordinator (Medical Receptionist) – Full-Time

About the Role

ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator (Medical Receptionist) to join our team! We’re looking for someone who is organized, adaptable, and committed to delivering a positive experience for every patient, every time. If you’re a strong communicator, great with multitasking, and thrive in a fast-paced environment, we’d love to hear from you.

Key Responsibilities

• Greet patients and callers in a professional, welcoming manner
• Complete patient registration and verify insurance information accurately
• Answer and manage multiple phone lines with efficiency and professionalism
• Collect payments and calculate charges correctly
• Schedule follow-up appointments and manage patient referrals
• Fax, scan, and manage medical records as needed
• Keep the front office and waiting area clean, organized, and inviting
• Support overall clinic flow and assist team members as needed

Requirements

• Strong customer service and communication skills
• Ability to multitask and stay organized under pressure
• Flexible availability, including evenings and weekends
• CPR certification (or willingness to obtain)
• Ability to pass a background check
• Knowledge of Occupational Medicine is a plus

Why ExperCARE?

• A team that values integrity, service, and excellence
• Fast-paced, supportive environment with room to grow
• Meaningful work that directly impacts your community
• Competitive pay and benefits for full-time team members