Patient Educator, Central

acadiapharmaceuticals; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Discretionary bonus

Equity awards

Remote work

Job summary

Acadia Pharmaceuticals is seeking a Patient Educator to empower patients and caregivers navigating Parkinson's Disease Psychosis. You will deliver disease education, discuss PDP treatment options including NUPLAZID®, and help with access resources through ACADIA Connect and PAMs.

This remote role requires travel as needed and strong collaboration with clinical and field teams. The ideal candidate has a healthcare background, 3–5 years pharma experience in patient education or navigation, and

Qualifications

• Bachelor's degree in nursing, social work, psychology, or related healthcare field.
• 3–5 years of pharma experience, with patient education, navigation, or support exposure preferred.
• Knowledge of neurology, psychiatry, or movement disorders is advantageous.
• Ability to build empathetic relationships and excellent communication with patients and caregivers.

Responsibilities

• Deliver disease state education to patients and caregivers pre-prescription and during engagement.
• Provide information on product efficacy, safety, and access support through ACADIA Connect.
• Assist with program resources and empower patients to discuss PDP with their doctors.
• Coordinate with PAMs to address coverage, affordability, and transition to ACADIA Connect.
• Collaborate with Neurology and Long-Term Care sales teams to promote patient education programs.

Skills

Communication

Interpersonal skills

Active listening

Education

Bachelor's degree in nursing or related healthcare field

Job description

About Acadia Pharmaceuticals

Acadia is committed to turning scientific promise into meaningful innovation that makes the difference for underserved neurological and rare disease communities around the world. Our commercial portfolio includes the first and only FDA-approved treatments for Parkinson's disease psychosis and Rett syndrome. We are developing the next wave of therapeutic advancements with a robust and diverse pipeline that includes mid- to late-stage programs in Alzheimer's disease psychosis and Lewy body dementia psychosis, along with earlier-stage programs that address other underserved patient needs. At Acadia, we're here to be their difference.

Seeking talent near: Chicago, IL; Minneapolis, MN; Milwaukee, WI; Memphis, TN; Indianapolis, IN; Des Moines IA

As a Patient Educator, you'll be at the heart of our mission to empower patients and caregivers navigating the challenges of Parkinson's Disease Psychosis (PDP). In this vital role, you'll deliver compassionate, clear, and actionable disease state education-helping individuals understand their condition and explore treatment options, including NUPLAZID®. You'll serve as a trusted guide during early patient engagement, bridging the gap between diagnosis and ongoing support. By ensuring a smooth transition to ACADIA Connect and Patient Access Managers (PAMs), you'll help patients access the resources they need for coverage, affordability, and long-term treatment adherence.

Key Responsibilities

• Patient Caregiver Support
  • Deliver pre-prescription (pre-NBRx) disease state education to patients and caregivers via small group meetings and presentations to advocacy groups, community-based organizations, and professional societies.
  • Provide information regarding product efficacy, safety, and access support available through ACADIA Connect to patients and/or caregivers who have opted in through various programs.
  • Offer approved educational resources helping patients and caregivers understand their disease and empower them to talk to their doctor about PDP.
  • Distribute approved educational materials to enhance patient and caregiver awareness of PDP and potential treatment with NUPLAZID®.
  • Build trusting relationships to ensure patients and caregivers feel supported throughout their journey.
• Access & Coverage Coordination
  • Collaborate with Patient Access Managers (PAMs) to address patient or caregiver questions related to coverage, reimbursement, and affordability.
  • Facilitate the referral and transition process for patients into ACADIA Connect for comprehensive access assistance.
• Cross-Functional Collaboration
  • Partner primarily with Neurology Sales Specialists and Long-Term Care Sales Specialists to ensure community-based healthcare providers are aware of Patient Educator resource provided by ACADIA.
  • Respond to inquiries generated through patient/caregivers, key customers, community organizations, and/or advocacy events.
  • Collaborate with community-based organizations, advocacy organizations, and professional societies to support patient and caregiver education programs.
• Education and Program Enhancement
  • Provide feedback and insights to the marketing team to improve patient engagement and educational initiatives.

Qualifications

• Bachelor's degree in nursing, social work, psychology, or a related healthcare field; advanced degree preferred.
• Minimum of 3-5 years of experience in pharma with preferred candidates having experience in patient education, patient navigation, advocacy, or pharmaceutical patient support services.
• Knowledge of neurology, psychiatry, or movement disorders preferred, experience with Parkinson's Disease or PDP strongly desired.
• Demonstrated ability to build empathetic and supportive relationships with patients and caregivers.
• Excellent communication, interpersonal, and active listening skills.
• Experience collaborating across marketing, patient support services, advocacy, and field-based teams.
• Familiarity with compliance standards for patient-facing pharmaceutical roles.
• Ability to meet travel requirements, including driving and overnight stays; air travel as needed.

Competencies

• Patient-Centered Focus - Dedicated to improving patient and caregiver experiences.
• Empathy & Emotional Intelligence - Skilled at providing compassionate support.
• Collaboration & Teamwork - Works effectively across functions and with external partners.
• Strong Communication - Clear and effective educator with patients, caregivers, and internal teams.
• Adaptability & Initiative - Proactive in meeting evolving patient needs.
• Privacy, Compliance & Confidentiality - Consistently safeguards patient health information and adheres to company compliance and privacy standards; exercises discretion in all patient and caregiver interactions.

#LI-REMOTE #LI-SM1

In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. A