Patient Dining Diet Office Specialist

adventhealth; Tampa (FL); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Tampa, FL is seeking a dedicated food service associate to guide patients through meal ordering, verify tray accuracy, and ensure needs are met for a positive dining experience. You will round on patients and staff to address concerns while following therapeutic diet guidelines and maintaining a clean, compliant work environment.

The role requires English communication and basic computer skills, with 1+ food service experience preferred and CBORD familiarity highly valued.

Qualifications

• 1+ food service experience required in hospitality industry.
• Healthcare foodservice experience preferred.
• Previous customer service experience required.
• Previous experience with CBORD or another nutrition software program preferred.

Responsibilities

• Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions.
• Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience.
• Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores.
• Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas.
• Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment.
• Other duties as assigned.

Skills

Able to communicate in English

Basic computer skills

Tools

CBORD

Job description

AdventHealth in Tampa, FL is seeking a dedicated food service associate to guide patients through meal ordering, verify tray accuracy, and ensure needs are met for a positive dining experience. You will round on patients and staff to address concerns while following therapeutic diet guidelines and maintaining a clean, compliant work environment.

The role requires English communication and basic computer skills, with 1+ food service experience preferred and CBORD familiarity highly valued.