Patient Dining Concierge

Kaiser Permanente; Anaheim (CA); On-site; USD 33,000 - 42,000; Full time

Job summary

Kaiser Permanente in Anaheim, California, is seeking a Nutrition Ambassador to ensure patient satisfaction with meals and patient food service. The role collects menu selections on an electronic device, assists patients, and delivers meals with a friendly, responsive attitude following approved room service procedures.

The position requires excellent customer service, proficiency with touch-screen devices, and coordination with kitchen and nursing staff to meet dietary needs.

Qualifications

• High school diploma or GED required.
• Proficient in English; strong communication skills.
• Excellent customer service and problem-solving abilities.
• Ability to use a touch-screen device to assist patient selections.

Responsibilities

• Collect patient menu selections using an electronic device.
• Deliver meals to patients and guests with a cheerful, service-focused attitude.
• Communicate with kitchen staff about patient dietary needs and requests.
• Assist with room service ordering and scripting per procedures.
• Ensure foods are labeled, dated, and held at proper temperatures.
• Maintain a clean work area and support other team members as needed.

Skills

Customer service

English proficiency

Touch screen device

Problem solving

Education

High School Diploma/GED

Job description

Kaiser Permanente in Anaheim, California, is seeking a Nutrition Ambassador to ensure patient satisfaction with meals and patient food service. The role collects menu selections on an electronic device, assists patients, and delivers meals with a friendly, responsive attitude following approved room service procedures.

The position requires excellent customer service, proficiency with touch-screen devices, and coordination with kitchen and nursing staff to meet dietary needs.