Patient Dining Call Center Specialist

Compass Group USA; Mayfield Heights (OH); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identify Theft Protection

Pet Insurance

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Life Insurance

Disability Insurance

Commuter Benefits

FSAs

Job summary

Morrison Healthcare, a Compass Healthcare company, is seeking a Call Center Operator to support patient meal selections via telephone or in person at Cleveland Clinic - Marymount in Garfield Heights, OH. Shifts may include early and later hours, with a pay rate of $17.00 to $19.00 per hour.

Prior call center or food service experience is preferred and online applications are accepted. The role emphasizes courteous telephone etiquette, dietary adherence, and collaboration with nursing to ensure

Qualifications

• Some call center/food service experience is required.

Responsibilities

• Follows proper telephone etiquette with patients, visitors and healthcare professionals.
• Offers alternatives to menu within prescribed diet when patient has allergies, sensitivities, or cultural preferences.
• Responds to patient needs; resolves concerns or reports needed assistance to supervisor.
• Ensures dietary restrictions are followed to meet diet order limitations.
• Interacts with nursing to verify diet prescriptions and patient food needs.

Job description

Morrison Healthcare, a Compass Healthcare company, is seeking a Call Center Operator to support patient meal selections via telephone or in person at Cleveland Clinic - Marymount in Garfield Heights, OH. Shifts may include early and later hours, with a pay rate of $17.00 to $19.00 per hour.

Prior call center or food service experience is preferred and online applications are accepted. The role emphasizes courteous telephone etiquette, dietary adherence, and collaboration with nursing to ensure