Patient Dining Associate I

Sentara Health; Norfolk (VA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/403B with Employer Match

Paid Time Off and Holidays

Tuition Assistance – Guild Education

Job summary

Sentara Norfolk General Hospital is seeking a Patient Dining Associate in the Food Service Department to support patient meals on assigned units and collaborate with Nursing on nutrition needs. This full-time role offers rotating 12-hour shifts from 7 a.m.

to 7 p.m., with a sign-on bonus up to $1,500 for qualified candidates and a comprehensive benefits package. The position requires a high school diploma (preferred), a Certified Food Service Handler’s Card, and prior customer service or food

Qualifications

• High School Grad or Equivalent preferred.
• Certification / Licensure required: Certified Food Service Handler’s Card; Food Handler Certification may be required in select Sentara facilities.
• Experience: Previous customer service experience preferred; experience in lieu of degree/diploma accepted; food service experience preferred.

Responsibilities

• Responsible for patient meal service on assigned units and communicates patient food issues to Food & Nutrition Services.
• Assists dietitian with monitoring of patients on various diets and records food intake for intake analysis.
• Ensures timely service and accuracy of physician orders for modified diets and maintains patient satisfaction.

Education

High School Grad or Equivalent (Preferred)

Job description

Overview

Sentara Norfolk General Hospital is hiring a Patient Dining Associate for the Food Service Department.

Shift

Full-time, rotating 12‑hour shifts from 7 a.m. to 7 p.m., including every other weekend. Up to $1,500 sign‑on bonus for qualified candidates.

Responsibilities

Responsible for patient meal service food on assigned units. Communicates patient food issues, concerns and needs to Food & Nutrition Services, and interacts with Nursing regarding patient nutrition needs or requirements. Assists the dietitian with monitoring of patients on NPO, clear liquid and full liquid diets and records food intake for patients on intake analysis. Reacts accurately and effectively to all changes to ensure efficient timing of services and accuracy of physician’s ordered modified diets. Familiar with dietary restrictions on special, modified diets to ensure optimal patient care and satisfaction. Responsible for patient satisfaction on assigned units.

Education

• High School Grad or Equivalent (Preferred)

Certification / Licensure

• Certified Food Service Handler’s Card as required by local Health Department. (Required)


• Food Handler Certification is only required in the following facilities: SNGH, SLH, SOH, SCH and SWRMC.

Experience

• Previous customer service experience (Preferred)


• Experience in lieu of degree/diploma will be accepted (Required)


• Food service experience (Preferred)

Location

City: Norfolk, VA. Work shift: multiple shifts available.

Keywords

Patient Dining Associate, Catering, Food Service, Server.

Compensation

We provide market‑competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full‑time employment is $18.02 – $26.54 hourly. Additional compensation may be available for this role, such as shift differentials, standby/on‑call pay, overtime, shift premiums, extra‑shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring for Your Family and Your Career

• Medical, Dental, Vision plans


• Adoption, Fertility and Surrogacy Reimbursement up to $10,000


• Paid Time Off and Sick Leave


• Paid Parental & Family Caregiver Leave


• Emergency Backup Care


• Long-Term, Short-Term Disability, and Critical Illness plans


• Life Insurance


• 401k/403B with Employer Match


• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education


• Student Debt Pay Down – $10,000


• Pet Insurance


• Legal Resources Plan


• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

About Sentara Norfolk General Hospital

Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525‑bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School. In addition to the high‑quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state‑of‑the‑art neonatal intensive care unit.

Equal Opportunity and Diversity

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000‑member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco‑free environment.

Remote Work Availability

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.