Patient Dining Associate

Berger Health System; Pickerington, Northern (OH, KY); On-site; USD 32,000 - 42,000; Full time

Job summary

OhioHealth is seeking a Nutrition Services team member to support patient meals, ensure accuracy and on-time delivery, and assist with tray assembly in a hospital setting.

Responsibilities include interacting with patients and staff to uphold service standards, stocking work areas, and using department software for orders and reporting. Prior experience in food service or healthcare is helpful, with no degree required.

Qualifications

• No degree required for this role.
• Experience in customer service or hospital food service preferred.
• Ability to communicate clearly with patients, families and staff.

Responsibilities

• Assist with patient meal orders, assemble, deliver and retrieve trays.
• Interact professionally with patients, visitors and associates to meet service standards.
• Clean and stock work stations and kitchen areas as assigned.
• Operate department software to enter preferences, print reports and diet order sheets.
• Prepare and deliver nourishments and record temperatures where required.

Skills

Patient satisfaction

Communication

Service standards

Meal tray assembly

Education

No Degree or Diploma

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary

Responsible for working at an OhioHealth care site to provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.

Responsibilities And Duties

• 35% Responsible for patient satisfaction to include completing patient meal orders, assembling, distributing and retrieval of meal trays in a timely manner. Maintains clear and accurate communications at all times with dietitians, nursing and all OhioHealth associates.
• 30% Professionally interacts with patients, visitors and associates to meet or exceed preset service standards.
• 15% Cleaning and stocking work stations, pods, kitchen areas as assigned.
• 10% Using the computer software systems in department/hospital, enter preferences, print reports, labels for nourishments, and diet order change sheets.
• 10% Prepares and delivers nourishments, floor stocks, late trays and records temperatures of unit refrigerators. May be assigned to assist in other areas of the department as needed.

Minimum Qualifications

No Degree or Diploma

Specialized Knowledge

SPECIALIZED KNOWLEDGE

Years of Experience

Years of Experience: 6 months preferred

Responsibilities And Duties

• 35% Responsible for patient satisfaction to include; completing patient meal orders, assembling, distributing and retrieval of meal trays in a timely manner. Maintains clear and accurate communications at all times with dietitians, nursing and all OhioHealth associates.
• 30% Professionally interacts with patients, visitors and associates to meet or exceed preset service standards.
• 15% Cleaning and stocking work stations, pods, kitchen areas as assigned.
• 10% Using the computer software systems in department/hospital, enter preferences, print reports, labels for nourishments, and diet order change sheets.
• 10% Prepares and delivers nourishments, floor stocks, late trays and records temperatures of unit refrigerators. May be assigned to assist in other areas of the department as needed.

Employment Details

Work Shift: Variable Scheduled Weekly Hours : 40 Department Nutrition Services

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law.

Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment.

About OhioHealth

OhioHealth is a nationally recognized, innovative healthcare system delivering world-class patient care in a supportive, professional environment filled with limitless opportunities to learn and grow. We are a unique organization in the healthcare field. Our model system of facilities encompasses a wide scope of expertise and care. For professionals, we are a place where people committed to doing their best are given the tools and resources to accomplish our mission every single day. OhioHealth is recognized as a Great Place to Work Certified™ organization. The Great Place to Work® is a global authority on high-trust, high-performance workplace cultures. This recognition is one measure of our success in achieving a part of our vision – to be an organization "where people want to work."