Patient Dining Associate

Berger Health System; Columbus (OH); On-site; USD 24,000 - 30,000; Full time

Job summary

OhioHealth Nutrition Services is seeking a patient-focused team member to ensure meal trays are prepared, delivered, and retrieved accurately for each patient. You will coordinate with dietitians, nursing staff, and associates to ensure diet orders are followed and patient satisfaction is maximized.

With 40 hours per week and no degree required, this role emphasizes reliability, clear communication, and a caring approach within a hospital setting.

Qualifications

• No degree or diploma required.
• At least 6 months healthcare/food service experience.
• Able to handle nourishment distribution and diet orders.

Responsibilities

• Serve and retrieve patient meal trays promptly.
• Communicate with dietitians, nursing staff and OhioHealth associates.
• Interact with patients and visitors to meet service standards.
• Stock stations and kitchen areas as assigned.
• Use department computer systems to enter preferences and print reports.
• Deliver nourishments and record refrigerator temperatures.
• May be assigned to assist in other areas of the department.

Skills

Patient interaction

Communication

Teamwork

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary

Responsible for ensuring patient satisfaction; delivery and collection of trays, menus and Patient Satisfaction Surveys. Assures each patient receives the correct diet as prescribed by the physician and obtains food selections to enhance patient meal satisfaction. Provides "in-between" nourishments and floor stock items for patients. Acts as the liaison between the patient, Food and Nutrition Services and Nursing Services, to communicate all patient food needs. To tabulate calorie counts.

Responsibilities And Duties

• 35% Responsible for patient satisfaction to include completing patient meal orders, assembling, distributing and retrieval of meal trays in a timely manner.
• Maintains clear and accurate communications at all times with dietitians, nursing and all OhioHealth associates.
• 30% Professionally interacts with patients, visitors and associates to meet or exceed preset service standards.
• 15% Cleaning and stocking work stations, pods, kitchen areas as assigned.
• 10% Using the computer software systems in department/hospital, enter preferences, print reports, labels for nourishments, and diet order change sheets.
• 10% Prepares and delivers nourishments, floor stocks, late trays and records temperatures of unit refrigerators.
• May be assigned to assist in other areas of the department as needed.

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.

Minimum Qualifications

No Degree or Diploma

Additional Job Description

Years of Experience: 6 months

Work Shift: Variable

Scheduled Weekly Hours : 40

Department Nutrition Services

Join Us!

if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations.

OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law.

Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment.

Our Culture

We Are Inspired to Do Our Best. OhioHealth is a nationally recognized, innovative healthcare system delivering world-class patient care in a supportive, professional environment filled with limitless opportunities to learn and grow. We are a unique organization in the healthcare field. Our model system of facilities encompasses a wide scope of expertise and care. For professionals, we are a place where people committed to doing their best are given the tools and resources to accomplish our mission every single day.

OhioHealth is recognized as a Great Place to Work Certified organization. The Great Place to Work is a global authority on high-trust, high-performance workplace cultures. This recognition is one measure of our success in achieving a part of our vision to be an organization "where people want to work."