Patient Cost Estimator & Financial Counselor

University Health; Northpoint (TN); On-site; USD 54,000 - 74,000; Full time

Benefits offered by this job

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Job summary

University Health in Northpoint, MO, is seeking a Patient Estimate Specialist to prepare accurate patient estimates for scheduled services, serving as the GFE expert for uninsured and self-pay patients and estimating insured patients based on benefits and negotiated rates.

You will collaborate with scheduling, Patient Access, Financial Counseling, coding, and billing to ensure clear financial information before services.

Qualifications

• Associate degree in healthcare, business or Revenue Cycle or equivalent experience.
• 3+ years in healthcare Revenue Cycle, medical billing, coding, or related field.
• Working knowledge of medical terminology and CPT/HCPCS coding.
• Strong communication skills to explain financial information clearly.
• Excellent customer service, organization, and attention to detail.
• Ability to review service codes to support accurate patient estimates.
• Proficient with EMR, estimating apps, and Microsoft Office.
• Capable of independent work and cross-functional collaboration.
• Experience with insurance benefits and patient financial responsibility.

Responsibilities

• Prepare accurate patient estimates for scheduled services across University Health.
• Serve as subject matter expert for Good Faith Estimate (GFE) for uninsured patients.
• Estimate insured patients based on benefits, contracted rates and pricing.
• Coordinate with scheduling, Patient Access, Financial Counseling, coding and billing.
• Communicate estimated balances and payment expectations to patients.
• Help patients identify financial assistance or payment options.
• Review clinical services and codes to ensure estimates reflect expected services.

Skills

Verbal and written communication

Customer service

Multitasking

Team collaboration

Education

Associate degree in healthcare, business, or Revenue Cycle

Equivalent education/experience

Tools

Microsoft Office

EMR systems

Estimating software

CPT/HCPCS coding knowledge

Job description

University Health in Northpoint, MO, is seeking a Patient Estimate Specialist to prepare accurate patient estimates for scheduled services, serving as the GFE expert for uninsured and self-pay patients and estimating insured patients based on benefits and negotiated rates.

You will collaborate with scheduling, Patient Access, Financial Counseling, coding, and billing to ensure clear financial information before services.