Patient Coordinator (Sleep Therapy)

Socket.dev; Lafayette (LA); On-site; USD 35,000 - 55,000; Full time

Job summary

Sleep Management, LLC d/b/a VieMed is seeking a location-based administrator/clinical coordinator to manage CPAP therapy setups and related duties. You will coordinate patient scheduling, maintain comprehensive clinical records, and ensure accurate billing documentation in collaboration with physicians and care teams.

The role requires strong communication, organizational, and inventory skills, with a focus on reliable service during typical business hours and a team-oriented approach to home

Qualifications

• Minimum HS diploma; 1–3 years admin/clinical office experience preferred.
• Excellent written and verbal communication with patients and physicians.

Responsibilities

• Contact patients to schedule CPAP, AutoPAP, and BiPAP setups and explain benefits/dangers.
• Maintain clinical, administrative records and equipment records.
• Keep inventory of Sleep Management assets and supplies.
• Update demographic and status information as needed.
• Orient/train subordinate staff and ensure proper documentation for billing.
• Collaborate with office and clinical staff to promote home respiratory therapy services.
• Ensure availability for patient needs and coordinate with team to complete tasks.
• Perform other duties/projects as assigned.

Skills

Technical Capacity

Customer Focus

Communication Proficiency

Financial Management

Presentation Skills

Education

High School Diploma

Job description

Essential Duties and Responsibilities:

Responsible for the overall clinical, technical and administrative functions at the location on record regarding the PAP Therapy program.

• Is responsible for contacting patients to schedule setups of equipment (CPAP, AutoPAP, BiPAP) and explain the clinical benefits of PAP therapy and dangers of sleep apnea
• Is responsible for clinical contact with the physician, referred contacts, health care practitioners, and others involved in the care of the patients referred to Sleep Management, LLC d/b/a VieMed for home respiratory therapy services.
• Is responsible for the maintenance of records, charting, progress notes, clinical files, equipment records, preventative maintenance records, and other necessary documentation.
• Is responsible to maintain accurate inventory of all Sleep Management/VieMed assets and supplies.
• Is responsible to ensure all pertinent demographic information is updated regularly and with any change in personal or professional status.
• Is responsible for orientation and training of subordinate or newly hired respiratory therapist staff service technicians.
• Exhibits effective written and verbal communication skills. Adheres to cost-containment policies and procedures.
• Works with the office staff to ensure prompt and accurate billing and documentation of services, including providing adequate information to satisfy third‑party payor guidelines for coverage.
• Works with all clinical, managerial, and sales staff to promote and market home respiratory therapist services to all referral sources.
• Is required to provide availability for patient contact and response to patient needs.
• Will work with team members (other RTs, PCC’s and various departments) to ensure tasks are completed.
• Other duties/projects as assigned.

Minimum Qualifications:

• High School Diploma required.
• 1-3 years of administrative and clinical experience in an office setting preferred, but not required.
• Excellent communication skills, both written and verbal to interact knowledgeably with patients, physicians, etc.

Physical Demands:

• Sitting at desk
• Operation of office equipment and computer

Competencies

• Technical Capacity.
• Customer/Client Focus.
• Communication Proficiency.
• Financial Management.
• Presentation Skills.

You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. – 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.