Patient Coordinator - Per Diem

Akumin; Largo (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Akumin, located in Largo, Florida, is seeking a patient service representative to assist patients, verify insurance coverage, and perform registration tasks. The ideal candidate will have strong customer service and organizational skills, as well as a High School Diploma or equivalent.

Responsibilities include patient greeting, maintaining records, and assisting clinical staff. Additional skills in computer programs and bilingual abilities are a plus. A driver's license and local travel are required.

Qualifications

• High School Diploma or equivalent experience required.
• CPR Certification required for Mobile Radiology and Oncology.
• Valid state driver's license required.
• Strong customer service, organizational, and multi-tasking skills.
• Basic knowledge of computer applications.
• Local travel may be required.

Responsibilities

• Greets and assists patients, customers, and visitors.
• Performs patient registration in various systems.
• Verifies insurance coverage and obtains prior authorization.
• Maintains a clean and organized work area.
• Orders supplies and ensures proper stocking.

Skills

Customer service skills

Organizational skills

Multi-tasking skills

Basic computer knowledge

Education

High School Diploma or equivalent

Job description

Responsibilities

• Greets and assists patients, customers, and visitors in person and over the phone.
• Performs patient registration in various systems.
• Answers all phone calls in a professional and courteous manner.
• Collects monies for time‑of‑service patient responsibility as necessary.
• Verifies insurance coverage and obtains prior authorization as required.
• Conducts preliminary screening of patients prior to procedures, including medical history.
• Transports patients to and from the exam room and assists in patient transfer on/off the exam table.
• Provides patients with preliminary and post‑procedure instructions.
• Assists in preparing the mobile unit for transport.
• Maintains a clean and organized work area.
• Orders supplies and ensures the work area is properly stocked.
• Ensures accuracy of patient records and schedules patient appointments.
• Prepares medical records for physicians, patients, and customers.
• Assists clinical staff with documentation and image delivery to the patient, physician, or contracted customer.
• Performs all duties within HIPAA regulations.
• Other duties as assigned.

Qualifications

• High School Diploma or equivalent experience required.
• For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire; for Fixed Radiology, CPR Certification is a plus.
• Valid state driver’s license required; ability to work at several locations required.
• Strong customer service, organizational, and multi‑tasking skills.
• Basic knowledge of computer applications and programs.
• Local travel may be required to support multiple sites.
• The COVID‑19 vaccination is/may be a condition of employment.
• All candidates who accept an offer for employment will be required to successfully complete a pre‑employment background check and drug screen.
• Preferred: Six months customer service or related experience and/or training.
• Knowledge of medical terminology is a plus.
• Bilingual in Spanish is a plus.

Physical Requirements

More than 50% of the time: sit, stand, walk; repetitive movement of hands, arms and legs; see, speak and hear to be able to communicate with patients.

Less than 50% of the time: stoop, kneel or crawl; climb and balance; carry and lift (ability to move non‑ambulatory patients from a sitting or lying position for transfer or to exam).

May be exposed to outside weather conditions during transport of patients if working on a mobile unit; may be exposed to a strong magnetic field or radioactive material; may be exposed to blood/body fluids and infectious disease and environmental hazards such as noise and travel.

EEO Statement

Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.