Patient Coordinator (full-time)

Heartland Imaging - Louisville & Elizabethtown, KY; Elizabethtown (KY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Shift differential pay

Quarterly bonus

Paid time off

Health insurance

401(k) with company match

Life insurance

Disability

Employee assistance program

No on-call

Job summary

Heartland Imaging offers a full-time Patient Coordinator/Front Desk Registration role at our outpatient imaging center in Elizabethtown, KY. You will greet patients, register them for services, and coordinate appointments while supporting the center’s operations.

The position includes a Monday–Friday schedule with mid and evening shifts, plus every 3rd Saturday. We provide a comprehensive benefits package, including health coverage, a 401(k) match, and paid time off.

Qualifications

• Demonstrated ability to greet and assist patients professionally
• Experience with patient registration and scheduling processes
• Familiarity with medical record handling and privacy practices

Responsibilities

• Welcomes and registers patients for imaging services
• Manages scheduling and appointment coordination
• Handles phone inquiries and directs calls appropriately
• Maintains inventory and medical records as part of daily tasks

Skills

Customer service

Front desk registration

Scheduling

Phone communication

Education

High school diploma or GED

Tools

EMR systems

Job description

Description

Heartland Imaging is seeking a Patient Coordinator/Front Desk Registration Team Member to join our patient-focused team!

Position Status: full-time (40 hours/week)

Schedule: Monday-Friday, with a combination of mid and evening shifts.

• Mid Shift: 8:30 AM-5:00 PM
• Evening/Closing Shift: 12:30 PM-9:00 PM
• Position Requirement - Every 3rd Saturday: 7:30 AM-8:00 PM
  • A weekday off will be provided during the week of the scheduled Saturday (day TBD).

Location: outpatient imaging center in Elizabethtown, KY

This role offers full benefits, along with a competitive compensation package that includes base pay, and a comprehensive program designed to support your health, well-being, and future:

• Shift Differential Pay for Qualifying Weekday Evening and Weekend Shifts
• Quarterly Bonus Program
• Paid Time Off and Holiday Pay
• Health Insurance including medical, dental, vision and prescription coverage with FSA & HSA Account Options
• 401(k) plan with Company Match and Company-paid Life Insurance
• Short-term and Long-term Disability and Employee Assistance Program
• No On-Call

CAREER LADDER

We believe in advancement, upward mobility, and growth opportunities for our team members! This career ladder shows your point of entry into our team, as well as the growth and promotional opportunities available to you within our business office department: Patient Coordinator I -- Patient Coordinator II -- Business Office Supervisor -- Business Office Manager

The Business Office Team is responsible for collaborating and leading the Imaging Center team in providing excellent patient care and supporting the operational goals for both the Center and the organization. This includes all customer and patient-facing responsibilities including welcoming, registering, and overall patient coordination, as well as phone correspondence, scheduling appointments, inventory, and medical record management. The upper levels of this series also include the training, supervision, and management of Business Office team members. The overall scope for this series is designed to ensure the management and resources are available to maintain a quality, high functioning, and customer friendly Outpatient Imaging Center.

Requirements

EDUCATION:

• To be competitive, must have high school diploma or general education degree (GED).

ABOUT US

Heartland Imaging offers a full range of diagnostic and screening radiology services. Our primary mission is to offer affordable medical imaging without compromising expertise or a compassionate experience. To learn more, visit us at www.heartlandimagingcenters.com.

ABOUT OUR PARTNER- OUTPATIENT IMAGING AFFILIATES, LLC

Serving patients in over 60+ communities, OIA is an imaging center management & development operation that is committed to delivering an affordable diagnostic imaging option without compromising customer convenience, care, technology or results. We are always recruiting for talented individuals who are dedicated to excellent patient care and the highest level of customer service. Visit http://www.oiarad.com/Careers/ today to view all our clinical and non-clinical career opportunities.

We are an Equal Opportunity Employer

OIA Core Values: Respect - Integrity - Accountability - Commitment - Results