Patient Coordinator (full-time)

Outpatient Imaging Affiliates, LLC; Elizabethtown, Northern (KY, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Disability insurance

Employee assistance program

Shift differential

Bonus program

No on-call

Job summary

Heartland Imaging in Elizabethtown, KY is seeking a Patient Coordinator/Front Desk Registration Team Member to welcome patients, register them, and coordinate scheduling in a patient-focused environment.

This full-time role includes mid and evening shifts, a comprehensive benefits package, and a career ladder within the Business Office. You will handle phone requests, patient records, inventory, and play a key role in delivering excellent customer service.

Qualifications

• Customer service experience or aptitude is preferred.
• Strong communication and organizational skills.
• Ability to multitask in a clinical environment.

Responsibilities

• Welcomes and registers patients in person and over the phone.
• Coordinates scheduling and responds to patient inquiries and reminders.
• Maintains medical records and inventory; assists with office duties as needed.
• Supports the Business Office team with training, supervision, and coordination.

Skills

Customer service

Communication

Multi-tasking

Phone etiquette

Education

High school diploma or GED

Job description

Description

Heartland Imaging is seeking a Patient Coordinator/Front Desk Registration Team Member to join our patient-focused team!

Position Status: full-time (40 hours/week)

Schedule: Monday–Friday, with a combination of mid and evening shifts.

• Mid Shift: 8:30 AM–5:00 PM
• Evening/Closing Shift: 12:30 PM–9:00 PM
• Position Requirement - Every 3rd Saturday: 7:30 AM–8:00 PM
  • A weekday off will be provided during the week of the scheduled Saturday (day TBD).

Location: outpatient imaging center in Elizabethtown, KY

This role offers full benefits, along with a competitive compensation package that includes base pay, and a comprehensive program designed to support your health, well-being, and future:

• Shift Differential Pay for Qualifying Weekday Evening and Weekend Shifts
• Quarterly Bonus Program
• Paid Time Off and Holiday Pay
• Health Insurance including medical, dental, vision and prescription coverage with FSA & HSA Account Options
• 401(k) plan with Company Match and Company-paid Life Insurance
• Short-term and Long-term Disability and Employee Assistance Program
• No On-Call

CAREER LADDER: We believe in advancement, upward mobility, and growth opportunities for our team members! This career ladder shows your point of entry into our team, as well as the growth and promotional opportunities available to you within our business office department: Patient Coordinator I -- Patient Coordinator II -- Business Office Supervisor -- Business Office Manager

The Business Office Team is responsible for collaborating and leading the Imaging Center team in providing excellent patient care and supporting the operational goals for both the Center and the organization. This includes all customer and patient-facing responsibilities including welcoming, registering, and overall patient coordination, as well as phone correspondence, scheduling appointments, inventory, and medical record management. The upper levels of this series also include the training, supervision, and management of Business Office team members. The overall scope for this series is designed to ensure the management and resources are available to maintain a quality, high functioning, and customer friendly Outpatient Imaging Center.

Requirements

EDUCATION:

• To be competitive, must have high school diploma or general education degree (GED).

ABOUT US:

Heartland Imaging offers a full range of diagnostic and screening radiology services. Our primary mission is to offer affordable medical imaging without compromising expertise or a compassionate experience. To learn more, visit us at www.heartlandimagingcenters.com.

ABOUT OUR PARTNER- OUTPATIENT IMAGING AFFILIATES, LLC:

Serving patients in over 60+ communities, OIA is an imaging center management & development operation that is committed to delivering an affordable diagnostic imaging option without compromising customer convenience, care, technology or results. We are always recruiting for talented individuals who are dedicated to excellent patient care and the highest level of customer service. Visit http://www.oiarad.com/Careers/ today to view all our clinical and non-clinical career opportunities.

We are an Equal Opportunity Employer

OIA Core Values: Respect – Integrity – Accountability – Commitment - Results