Patient Coordinator - Float - Part Time

Bennett and Bloom Eye Centers; Louisville (KY); On-site; USD 19,000 - 25,000; Part time

Job summary

Bennett & Bloom Eye Centers in Louisville, KY is seeking a Patient Coordinator (Part Time) to greet patients, manage flow, and support front-desk operations. The role acts as the first point of contact and coordinates care with doctors and staff to ensure a smooth visit.

This position requires a high school diploma, reliable transportation, and strong customer service. You may travel to other clinics as needed and must be available for shifts within the open hours Monday through Friday.

Qualifications

• High school diploma or GED; background check favorable.
• Strong customer service and basic computer skills required.
• Willingness to travel to other clinics as needed.

Responsibilities

• Facilitate patient flow and manage check-in/out.
• Verify medical and vision insurances for visits.
• Communicate effectively with patients, doctors, and managers.
• Answer inquiries by phone, email, and in person.
• Maintain general office duties as assigned.

Skills

Interpersonal skills

Learning mindset

Initiative

Adaptability

Team orientation

Overtime commitment

Reliable transportation

Education

High school diploma or GED

1 year related experience

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Job Title: Patient Coordinator - Float - Part Time
Company: Bennett & Bloom Eye Centers
Location: Louisville, KY 40222
Travel: There will be required travel to our other clinics in the area on an as-needed basis.

Hours:

• Part Time
• Our offices are open Monday-Friday 7:30am-5:00pm.
  • You must have open availability to work any/all shifts within these hours.
  • You may need to work a little earlier and/or later as needed.

Requirements:

• High School Diploma or GED equivalent
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

Essential Functions:

• Facilitate patient flow
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in person requests

SUMMARY

A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient’s visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Answer phones (both external and internal); assure prompt, courteous service at all times
• Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule
• Manage patient flow in the office
• Knowledge of common fees charged for common visitsand collect correct payments
• Complete daily reconciliations / close day / countdown cash drawer
• General office duties and cleaning to be assigned by manager

QUALIFICATIONS

• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work over 40 hours to meet the needs of the business
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice

EDUCATION AND/OR EXPERIENCE

• Minimum Required: High school diploma or general education degree (GED)
• Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

LICENSES AND CREDENTIALS

• Minimum Required: None
  

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

• This role requires a variety ofphysicalactivities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus is required100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.