Patient Coordinator

Socket.dev; Winfield (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

Grene Vision Group in Winfield, KS is seeking a Patient Coordinator who serves as the first point of contact for patients, delivering friendly, professional care while guiding check-in/out and coordinating routine administrative tasks.

This full-time role requires excellent customer service, strong phone etiquette, accuracy in payments, and the ability to work with multiple staff and locations. Benefits include medical, 401k, PTO, and other perks listed by the clinic.

Qualifications

• Provide exceptional customer service during patient encounters and maintain a courteous professional demeanor.
• Demonstrates initiative in achieving practice goals and a willingness to learn.
• Ability to adapt to changes and work with a team.
• Commitment to work over 40 hours to meet business needs.
• Reliable transportation to travel between locations as needed.

Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone).
• Answer phones (both external and internal) and ensure courteous service.
• Practice urgency to respect patients’ and doctors’ time and schedules.
• Manage patient flow in the office.
• Know common fees and collect correct payments.
• Complete daily reconciliations / close day / cash drawer countdown.
• General office duties and cleaning as assigned by manager.

Skills

Customer service

Professional communication

Team oriented

Initiative

Reliability

Time management

Education

High school diploma or GED

1 year related experience

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Company: Grene Vision Group Job Title: Patient Coordinator Location: Winfield, KS

Hours:

• Full Time
• Our clinic is open Monday-Friday 8am-5:00pm
• Your shifts will fall within these hours
• You may need to work a little earlier and/or later as needed

Perks:

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay
• Employee Discounts

SUMMARY

A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient’s visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Answer phones (both external and internal); assure prompt, courteous service at all times
• Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule
• Manage patient flow in the office
• Knowledge of common fees charged for common visits and collect correct payments
• Complete daily reconciliations / close day / countdown cash drawer
• General office duties and cleaning to be assigned by manager

QUALIFICATIONS

• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work over 40 hours to meet the needs of the business
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice

EDUCATION AND/OR EXPERIENCE

• Minimum Required: High school diploma or general education degree (GED)
• Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

LICENSES AND CREDENTIALS

• Minimum Required: None

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.