Patient Coordinator

Insight Imaging; Scarborough (ME); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with company match

Tuition reimbursement

Pet insurance

Paid time off

Job summary

Insight Imaging in Scarborough, Maine is seeking a full-time Patient Coordinator to join our team. You will be responsible for scheduling examinations, checking in patients, and ensuring high levels of customer satisfaction.

The ideal candidate has a high school diploma and over a year of experience in registration or scheduling. The position offers comprehensive benefits, including medical, dental, and vision insurance, along with a supportive team environment.

Qualifications

• 1+ years in a Registration or Scheduling role.
• Proficient with using computer systems and typing.
• Ability to maintain positive interactions at all times.

Responsibilities

• Schedule patient examinations according to existing company policy.
• Greets and checks-in patients scheduled for Vascular services.
• Manages phone inquiries and maintains professional interactions.

Skills

Customer service skills

Communication

Scheduling

Registration

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

RAYUS now offers DailyPay! Work today, get paid today!

RAYUS Radiology is looking for a Patient Coordinator to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Coordinator, you will provide services to patients and referring professionals by greeting customers, registering patients and scheduling/authorizing appointments.

This is a full-time position working 40 hours per week. Shifts are from 8:30am-5:00pm.

ESSENTIAL DUTIES AND RESPONSIBILITIES (60%) Scheduling & Insurance

• Schedules patient examinations according to existing company policy
• Arranges transportation and hotel accommodations for patients when appropriate
• Communicates to team any scheduling changes in order to ensure highest patient satisfaction
• Pre-certifies/Authorizes all exams with patient's insurance company as required
• Verifies medical necessity on all exams as required
• Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines
• Facilitates follow up contact with patients for scheduling future appointments etc. as appropriate

ESSENTIAL DUTIES AND RESPONSIBILITIES (35%) Registration

• Greets and checks‑in patients scheduled for Vascular services; registers demographic information and processes payment plans and copays with patients
• Answers phones and handles calls in a professional and timely manner
• Maintains positive interactions at all times with patients, referring offices and staff
• Supports Vascular team in order to ensure highest patient satisfaction
• Acts as liaison between team and the patients waiting for exams
• Maintains front office lobby area by straightening magazines, organizing coffee supplies, and assisting with general office clean‑up
• Maintains the supply of patient information sheets

ESSENTIAL DUTIES AND RESPONSIBILITIES (5%) Performs other duties as assigned

Required

• High school diploma or equivalent
• 1+ years in Registration or Scheduling role
• Working knowledge of Microsoft Office products
• Proficient with using computer systems and typing

Preferred

• Medical terminology and previous clinical business office experience

RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.

We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.

We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all www.rayusradiology.com/careers.

DailyPay implementation is contingent upon initial set‑up period.