Patient Coordinator

Giving Home Health Care, LLC; Portsmouth (VA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Holidays and vacation (PTO)

Sick days

401(k) with matching

Cell phone reimbursement

Tuition reimbursement

STD and LTD

Job summary

Giving Home Health Care, LLC is seeking a full-time Patient Coordinator to join our Case Management team. The role focuses on effective communication between our healthcare team and patients, ensuring they receive needed support and resources as we expand our in-home care services.

Responsibilities include accompanying patients to benefit renewal appointments, visiting homes, maintaining HIPAA confidentiality, and coordinating with physicians and caregivers.

Qualifications

• Strong communication skills inside and outside the office.
• Excellent time management and organizational skills.
• Experience in Care Team or Patient Navigation is a plus.

Responsibilities

• Enhance patient experience and ensure patients receive necessary support and resources.
• Accompany patients to benefit renewal appointments and advocate for the patient and the program.
• Visit patient homes and update patient care.
• Communicate effectively with patients, caregivers, and physicians.
• Maintain HIPAA confidentiality and display a warm, friendly attitude.

Skills

Communication skills

Time management

Team collaboration

Relationship building

Public/Patient interaction

Education

High school diploma or equivalent

Associate degree preferred

Tools

MS Office

Job description

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

If you're a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! and help us continue delivering exceptional care to those who need it most.

Giving Home Health Care prides itself in putting patients first. Our beliefs and values are centered on providing the best care and treatment possible to our patients, while maintaining a positive work environment, and giving the utmost respect to all people. We know our services change lives; if that is something that you want to be a part of, we need you!

We have an immediate need for a full-time Patient Coordinator to join our Case Management team.

The Patient Coordinator plays a vital role in ensuring effective communication and support between our healthcare team and our patients.

Responsibilities

• The Patient Coordinator is responsible for enhancing the overall patient experience and ensuring that patients receive the necessary support and resources.
• Accompany patients to their benefit renewal appointments to advocate for the patient and the program.
• Visit patient homes and update patient care.
• Effectively communicate and provide information to patients, caregivers, and physicians.
• Understand HIPAA and maintain confidentiality.
• Display a warm and friendly attitude.

Minimum Qualifications

• Strong work ethic and relationship building skills.
• Self-motivated with the ability to manage time appropriately.
• Strong communication skills inside of the office and outside.
• Experience with MS Office products (Outlook, Word, Excel, etc.)
• Minimum associate level education preferred. (High school diploma or equivalent is required.)
• Minimum 1-3 year of experience in a Care Team or Patient Navigation role.
• Dependable transportationto be able to travel locally between locations including patient homes, physician offices and Giving offices.
• Healthcare experience preferred.

Benefits

• Company holidays, floating holiday, and birthday holiday
• Vacation (PTO) and Sick Days
• Competitive benefit plans
• Company paid STD and LTD
• Tuition reimbursement program
• Monthly cell phone reimbursement
• 401(k) with matching
• Being a part of a growing company!
• Working with incredible patients and their families!

$22 - $27 an hour

To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We're committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers.

If you're ready to be part of an organization that truly makes a difference in people’s lives, we encourage you to start a fulfilling journey with Giving Home!

We're dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.

Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.

In compliance with applicable pay transparency laws, we are committed to providing clear and accurate information regarding the compensation and benefits associated with our positions. All disclosed salary ranges and benefits are based on a variety of factors, including but not limited to, market data, internal equity, and individual qualifications. These ranges represent the minimum and maximum pay levels for the positions and actual compensation may vary based on experience, skills, and performance.

We're committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.