Patient Coordinator

ERIN ALONSO A PROFESSIONAL NURSING CORPORATION; Placentia (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Profit-sharing

401k

Vacation and Sick time

Job summary

DermFx is seeking a Patient Coordinator / Medical Assistant to join our Orange County team. You will deliver warm, professional front-desk service while supporting clinical workflows and patient care in a fast-paced medical aesthetics environment.

The role requires strong customer service, excellent communication, and multitasking abilities; Medical Assistant certification is preferred, with weekend availability required. Bilingual candidates are encouraged.

Qualifications

• 2+ years of customer service or front-office experience
• Medical Assistant certification preferred
• Experience in MedSpa/dermatology/aesthetics is a plus
• Bilingual candidates encouraged to apply
• Strong communication and interpersonal skills

Responsibilities

• Greet and assist patients with warmth and professionalism
• Answer phones, schedule appointments, and process payments
• Check patients in/out and maintain accurate records
• Assist providers during aesthetic procedures and treatments
• Prepare treatment rooms and ensure cleanliness and sanitation standards

Skills

Customer service

Communication

Multitasking

Attention to detail

Empathy

Education

High School Diploma or equivalent

Bachelor's Degree preferred

Tools

MS Office

EHR systems

Job description

Join the DermFx Family as a Patient Coordinator / Medical Assistant!Do you love skincare, aesthetics, and helping people feel their absolute best? Are you energized by a fast-paced environment where no two days are the same? If so, DermFx might be your perfect match.We're looking for a full-time Patient Coordinator / Medical Assistant to join our ORANGE team. This role is ideal for someone who loves creating exceptional patient experiences, thrives on teamwork, and wants to grow in the exciting world of medical aesthetics.At DermFx, we're more than a medspa—we're confidence builders, skincare enthusiasts, and beauty industry leaders. Every day, we help our patients look and feel amazing, and we have a lot of fun doing it.Compensation: $18-$22/hourly rangeBenefits Offered for full-time employees:Weekend differentialHealth, dental, vision insuranceProfit-sharing401kVacation and Sick time per yearSchedule Options: alternative work week schedule consisting of 4 10-hour shifts per weekFRI - MON: including FRIDAYS, SATURDAYS, SUNDAYS, AND MONDAYS FULL-TIMEIdeally we need 1 full-time person, however we can do two part-time staff members to work 2 10-hour shifts each out of the stated above days.Weekend availability is required because that's when the magic happens!What You'll Be DoingFront Office ResponsibilitiesWelcome every patient with warmth, professionalism, and a smileAnswer phones, schedule appointments, and provide exceptional customer serviceCheck patients in and out while ensuring a seamless experienceProcess payments and manage transactions through our POS systemEducate patients on our services, products, and treatment offeringsEnsure all required consent forms and paperwork are completed accuratelyBack Office ResponsibilitiesCapture stunning before-and-after photos to document patient resultsPrepare treatment rooms and maintain impeccable cleanliness and sanitation standardsAssist providers during aesthetic procedures, laser treatments, and injectable appointmentsApply numbing cream and help patients feel comfortable before treatmentsReview patient charts and provider notes to ensure smooth patient flowMaintain accurate medical records and documentationBonus Points If You Love...Medical aestheticsSkincare educationBuilding relationships with patientsCelebrating amazing treatment resultsLuxury-level customer serviceWhy DermFx?At DermFx, we believe confidence is powerful.Our team is the heart of everything we do, and we're committed to creating an environment where employees can grow professionally, build meaningful relationships, and make a real impact in our patients' lives.When you join DermFx, you're joining a team that values:Collaboration and teamworkProfessional growth and developmentExceptional patient carePositive energy and accountabilityCommunity involvementCelebrating wins togetherWe're looking for people who bring great attitudes, strong work ethic, and a passion for helping others feel confident in their own skin.Ready to Glow With Us?If you're passionate about aesthetics, love delivering outstanding experiences, and want to build a career with an industry-leading team, we'd love to meet you.Apply today and discover why DermFx is one of Southern California's favorite destinations for beauty, confidence, and results.Your future looks beautiful at DermFx.What We're Looking ForPreferred QualificationsMedical Assistant Certification (preferred)MedSpa, dermatology, plastic surgery, or aesthetics experience (preferred, at least 1 year)Experience with skincare brands such as Alastin, SkinMedica, or ZO Skin Health (a major plus!)Bilingual candidates are encouraged to applyRequired SkillsMinimum 2 years of customer service or sales experienceStrong communication and interpersonal skillsAbility to multitask in a fast-paced environmentExceptional attention to detailProfessionalism, empathy, and problem-solving abilitiesComfort handling patient concerns with confidence and careExperience with Microsoft Office (Outlook, Teams, Excel) and EHR systems is a plusEducationHigh School Diploma or equivalent requiredBachelor's Degree preferredDermFx is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. All employment decisions are made without regard to any characteristic protected by federal, state, or local law.