Patient Coordinator

Dermafix Spa; Louisville (KY); On-site; USD 32,400 - 39,600; Full time

Job summary

Dermafix Spa is looking for a dedicated Patient Coordinator to join our team in Louisville, KY. This full-time position combines a base salary of $3,000/month with unlimited commission potential, leading to an OTE of over $100,000 per year. The ideal candidate will have a strong sales background, excellent customer service skills, and a passion for the wellness industry. Responsibilities include promoting our spa services, building client relationships, and exceeding sales targets. This role is perfect for someone enthusiastic about customer satisfaction and sales performance, ready to contribute to a thriving spa environment.

Qualifications

• Proven experience in sales or customer service in the wellness, spa, or hospitality industry.
• Ability to build positive customer relationships and understand client preferences.
• Goal-oriented with a drive to meet and exceed sales targets.
• A proactive, self-motivated, and energetic attitude.
• Strong organizational and time management skills.

Responsibilities

• Promote and sell spa services, treatments, and packages to new and existing clients.
• Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.
• Meet or exceed sales targets by understanding client needs and providing tailored recommendations.
• Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.
• Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.
• Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.

Skills

Sales experience

Customer service

Strong communication skills

Interpersonal skills

Knowledge of spa treatments

Job description

Skinfinity Spa(https://skinfinity-spa.com/) is seeking a dedicated and passionate Patient Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.

Key Responsibilities:

Promote and sell spa services, treatments, and packages to new and existing clients.

Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.

Meet or exceed sales targets by understanding client needs and providing tailored recommendations.

Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.

Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.

Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.

Requirements:

Proven experience in sales or customer service in the wellness, spa, or hospitality industry.

Strong communication and interpersonal skills.

Ability to build positive customer relationships and understand client preferences.

Goal-oriented with a drive to meet and exceed sales targets.

Knowledge of spa treatments and wellness trends is a plus.

A proactive, self-motivated, and energetic attitude.

Strong organizational and time management skills.

Job Type: Full-Time (Availability to work 1 day on weekends)

Compensation and Benefit:

Base Salary: $3,000/month +commission

OTE (On Target Earnings): $100,000+ per year with base salary plus commission.
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Address of the Spa:** 4122 Shelbyville Road, Suite 108, Louisville, KY 40207