Patient Coordinator

Dermafix Spa; Cincinnati (OH); On-site; USD 36,000 - 120,000; Full time

Job summary

An established industry player is on the lookout for a passionate Patient Coordinator to join their rapidly expanding team. This exciting role combines a competitive base salary with uncapped commission potential, offering a rewarding opportunity for those who excel in sales and customer engagement within the wellness industry. You will be responsible for promoting spa treatments and products, driving client satisfaction, and contributing to revenue growth. If you are proactive, self-motivated, and eager to make a difference in a thriving environment, this position is perfect for you.

Qualifications

• Proven experience in sales or customer service in wellness or hospitality.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Promote and sell spa services to new and existing clients.
• Build and maintain strong relationships to encourage repeat business.
• Collaborate with the team to develop promotions and strategies.

Skills

Sales Experience

Customer Service

Communication Skills

Interpersonal Skills

Organizational Skills

Job description

Our spa is seeking a dedicated and passionate Patient Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.

Key Responsibilities:

Promote and sell spa services, treatments, and packages to new and existing clients.

Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.

Meet or exceed sales targets by understanding client needs and providing tailored recommendations.

Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.

Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.

Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.

Requirements:

Proven experience in sales or customer service in the wellness, spa, or hospitality industry.

Strong communication and interpersonal skills.

Ability to build positive customer relationships and understand client preferences.

Goal-oriented with a drive to meet and exceed sales targets.

Knowledge of spa treatments and wellness trends is a plus.

A proactive, self-motivated, and energetic attitude.

Strong organizational and time management skills.

Job Type: Full-Time (Availability to work 1 day on weekends)

Compensation and Benefit:

Base Salary: $3,000/month +commission

OTE (On Target Earnings): $100,000+ per year with base salary plus commission.