Patient Coordinator

Dermafix Spa; Lexington (KY); On-site; USD 30,000 - 100,000; Full time

Job summary

A wellness spa in Lexington, KY is seeking a dedicated Patient Coordinator to drive sales and enhance customer satisfaction. In this full-time role, you will promote spa services and build lasting client relationships. Ideal candidates have a strong background in sales, excellent communication skills, and a proactive attitude. Compensation includes a base salary with uncapped commission potential, targeting $100,000+ annually.

Qualifications

• Proven experience in sales or customer service in the wellness, spa, or hospitality industry.
• Strong communication and interpersonal skills.
• Ability to build positive customer relationships and understand client preferences.

Responsibilities

• Promote and sell spa services, treatments, and packages.
• Build and maintain strong relationships with clients.
• Meet or exceed sales targets by understanding client needs.

Skills

Sales experience

Customer service

Communication

Interpersonal skills

Organizational skills

Job description

Timeless Spa (https://timeless-spacenter.com) is seeking a dedicated and passionate Patient Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.

Key Responsibilities:

Promote and sell spa services, treatments, and packages to new and existing clients.

Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.

Meet or exceed sales targets by understanding client needs and providing tailored recommendations.

Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.

Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.

Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.

Requirements:

Proven experience in sales or customer service in the wellness, spa, or hospitality industry.

Strong communication and interpersonal skills.

Ability to build positive customer relationships and understand client preferences.

Goal-oriented with a drive to meet and exceed sales targets.

Knowledge of spa treatments and wellness trends is a plus.

A proactive, self-motivated, and energetic attitude.

Strong organizational and time management skills.

Job Type: Full-Time (Availability to work 1 day on weekends)

Compensation and Benefit:

Base Salary: $3,000/month +commission

OTE (On Target Earnings): $100,000+ per year with base salary plus commission.
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Address of the Spa:** 630 Euclid Ave Suite 105, Lexington, KY 40502