Patient Coordinator

Akumin Inc.; Houghton (MI); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid holidays

PTO & sick time

Flexible scheduling

Job summary

Akumin Inc. in Houghton, MI, is hiring a Part-time Patient Coordinator for our mobile radiology/oncology units serving Baraga County.

You will greet patients, register, verify insurance, schedule appointments, prepare records, and support clinical staff. CPR certification required prior to hire; High School diploma required; valid driver’s license and ability to travel locally.

Qualifications

• High School Diploma or equivalent required.
• Excellent customer service and organizational skills.
• Ability to multi-task and use basic computer applications.

Responsibilities

• Greet and assist patients in person and over the phone.
• Register patients in systems and verify insurance/pre-authorizations.
• Schedule appointments and prepare patient records.
• Assist clinical staff with patient flow and documentation.

Job description

Akumin is a leading provider of outpatient radiology and oncology services, partnering with top hospitals and health systems nationwide to deliver advanced diagnostic imaging and exceptional patient care close to home. With a national footprint, cutting-edge technology, and a strong commitment to innovation and patient-centered care, our teams play a vital role in improving outcomes for millions of patients each year. **We are currently hiring for a Patient Coordinator at our Houghton and Baraga County mobile units. This will be a part time position.** The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment.**Specific duties include, but are not limited to:*** Greets and assists patients, customers and visitors in person and over the phone.* Will perform patient registration in various systems.* Answers all phone calls in a professional and courteous manner.* May collect monies for time-of-service patient responsibility.* May be responsible for verifying insurance coverage and obtain prior authorization. Patient Assistance:* May perform preliminary screening of patients prior to procedures, which may include medical history.* May transport patient to/from the exam room.* May assist in patient transfer on/off the exam table.* May transport patient to/from the exam room.* May provide the patient with preliminary and post-procedure instructions. Work Area & Supply Preparation* In the mobile setting, may assist in preparing the unit for transport.* Will maintain a clean and organized work area.* May order supplies and ensure the work area is properly stocked. Documentation* Will ensure accuracy of patient records.* May schedule patient appointments and obtain insurance verification and/or authorization.* May prepare medical records for physicians, patients and customers.* Ensures accurate documentation of patient visits in various electronic* systems and on written documents.* May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer.* Performs all duties within HIPAA regulations.* Other duties as assigned. **Position Requirements:*** High School Diploma or equivalent experience required.* For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire.* For Fixed Radiology, CPR Certification is a plus.* As applicable, valid state driver's license required.* Ability to work at several locations required.* Strong customer service skills.* Organizational and multi-tasking skills.* Basic knowledge of computer applications and programs.* Local travel may be required to support multiple sites.* The COVID-19 vaccination is/may be a condition of employment.* All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment. **Preferred*** Six months customer service or related experience and/or training.* Knowledge of medical terminology is a plus.* Bilingual in Spanish is a plus. At Akumin, we invest in the well-being of our employees, so you can bring your best self to work each day. You can expect to see the following benefits:* Competitive compensation* Flexible scheduling* Cross training opportunities* Medical, dental, and vision insurance* HSA accounts with employer contributions* 401(k) eligibility with employer match* Paid holidays* Defined PTO and sick time programsEligibility for benefits will vary based on role type and hours worked.