Patient Coordinator

akumincorp; Florida; On-site; USD 18,000 - 24,000; Part time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Health, dental, and vision insurance

Paid holidays

Paid time off

Job summary

Akumin Hollywood Facility seeks a Part-time Patient Coordinator to greet patients, register them, answer calls, and assist in coordinating care. The role supports documentation, insurance verification, and pre/post-procedure instructions, while maintaining a clean, organized workspace.

The position requires a high school diploma and CPR where applicable, with flexibility across locations and potential travel to support multiple sites. Equal opportunity employer.

Qualifications

• High School Diploma or equivalent experience required.
• CPR certification may be required prior to hire for mobile radiology/oncology.
• Valid state driver's license may be required.
• Ability to work at several locations.
• COVID-19 vaccination may be a condition of employment.
• Pre-employment background check and drug screen required.

Responsibilities

• Greet and assist patients, customers and visitors in person and over the phone.
• Register patients in various systems.
• Answer phone calls professionally and courteously.
• May collect payments for time-of-service patient responsibility.
• May verify insurance coverage and obtain prior authorization.
• Schedule patient appointments and ensure documentation is accurate.
• Maintain clean and organized work area and ensure supplies are stocked.
• Support documentation and image delivery to physicians or clients.

Skills

Customer service

Multi-tasking

Organizational skills

Computer literacy

Spanish (preferred)

Education

High School Diploma or equivalent

Tools

Electronic records systems

Job description

Patient Coordinator – Hollywood Facility

This is a part-time position; M-F 4:30p-8p, Saturday 8a-2p.

The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment.

Specific Duties

• Greets and assists patients, customers and visitors in person and over the phone.
• Will perform patient registration in various systems.
• Answers all phone calls in a professional and courteous manner.
• May collect monies for time-of-service patient responsibility.
• May be responsible for verifying insurance coverage and obtain prior authorization.

Patient Assistance

• May perform preliminary screening of patients prior to procedures, which may include medical history.
• May transport patient to/from the exam room.
• May assist in patient transfer on/off the exam table.
• May provide the patient with preliminary and post-procedure instructions.

Work Area & Supply Preparation

• In the mobile setting, may assist in preparing the unit for transport.
• Will maintain a clean and organized work area.
• May order supplies and ensure the work area is properly stocked.

Documentation

• Will ensure accuracy of patient records.
• May schedule patient appointments and obtain insurance verification and/or authorization.
• May prepare medical records for physicians, patients and customers.
• Ensures accurate documentation of patient visits in various electronic systems and on written documents.
• May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer.
• Performs all duties within HIPAA regulations.
• Other duties as assigned.

Position Requirements

• High School Diploma or equivalent experience required.
• For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire.
• For Fixed Radiology, CPR Certification is a plus.
• As applicable, valid state driver's license required.
• Ability to work at several locations required.
• Strong customer service skills.
• Organizational and multi-tasking skills.
• Basic knowledge of computer applications and programs.
• Local travel may be required to support multiple sites.
• The COVID-19 vaccination is/may be a condition of employment.
• All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.

Preferred

• Six months customer service or related experience and/or training.
• Knowledge of medical terminology is a plus.
• Bilingual in Spanish is a plus.

Benefits

• Competitive compensation
• Flexible scheduling
• Cross training opportunities
• Medical, dental, and vision insurance
• HSA accounts with employer contributions
• 401(k) eligibility with employer match
• Paid holidays
• Defined PTO and sick time programs
• Eligibility for benefits will vary based on role type and hours worked.

At Akumin, we invest in the well-being of our employees, so you can bring your best self to work each day.

Equal Opportunity Employer

Akumin Operating Corp. and its divisions are an equal opportunity employer, and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.