Patient Coordinator

Ivy Rehab; Cincinnati (OH); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Full benefits package from first month

Generous PTO

Paid holidays

Bonus incentive opportunities

Job summary

Ivy Rehab for Kids, part of the Ivy Rehab Network, is seeking a Patient Coordinator in Anderson Township, OH. This full-time role supports clinicians by greeting patients, scheduling, handling calls, verifying insurance, and processing payments to ensure smooth clinic operations.

The position emphasizes excellent patient service, teamwork, and opportunities for growth in a rewarding healthcare environment within Ivy Rehab’s network.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency with Microsoft Office (Excel, Word, Outlook) is expected.
• Strong time management and multi-tasking abilities in a fast-paced clinic environment.
• Self-motivated with a desire to learn and grow, focused on delivering quality patient care.

Responsibilities

• Greet and check-in patients and verify insurance coverage.
• Schedule and coordinate patient appointments.
• Answer incoming phone calls and respond to patient inquiries.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process patient billing.
• Enter and update patient information and new patient processing.
• Help maintain clinic operations and support staff to ensure patient care quality.

Skills

Administrative experience in healthca

Time management

Multi-tasking

Patient service mindset

Tools

Microsoft Office

Job description

State of Location:

Ohio

Position Summary:

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy’s rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

Job Description:

Patient Coordinator - Full-time

Anderson Township, OH

Ivy Rehab for Kids, part of the Ivy Rehab Network

Why Choose Ivy?

• Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.

• Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.

• Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.

• Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.

• Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.

• Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.

• Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

Position Qualifications:

• 2+ years of administrative experience in a healthcare setting is preferred.

• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.

• Great time management and ability to multi-task in a fast-paced environment.

• Self-motivated with a drive to exceed patient expectations.

• Adaptability and positive attitude with fluctuating workloads.

• Self-motivated with the eagerness to learn and grow.

• Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

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