Patient Coordinator

Ivy Health; Beech-Mar (OH); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Full benefits package starting within

Paid holidays

Bonus incentive opportunities

Job summary

Ivy Rehab for Kids in Anderson Township, OH is seeking a Patient Coordinator to support front desk operations across our clinics. You will work with clinicians and staff to ensure an excellent patient experience, greet patients, schedule visits, answer calls, verify coverage, and help keep daily processes running smoothly.

Ideal candidates have 2+ years in healthcare administration, strong Microsoft Office skills, and a proactive, customer‑oriented approach.

Qualifications

• 2+ years of administrative experience in healthcare (preferred).
• Proficiency with Excel, Word, Outlook.
• Strong time management and multitasking in a fast-paced setting.
• Self-motivated with drive to exceed patient expectations.
• Adaptable, positive attitude with fluctuating workloads.
• Eager to learn and grow within the organization.

Responsibilities

• Greet and check-in patients and coordinate appointment scheduling.
• Answer incoming calls and address patient inquiries.
• Verify insurance coverage and obtain authorizations when needed.
• Collect payments and process new patient registrations.
• Support clinic operations to maintain performance and service quality.

Skills

Strong customer service

Multi-tasking

Team collaboration

Time management

Tools

Microsoft Office

Job description

State of Location: Ohio

Position Summary: Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

Job Description:

Patient Coordinator - Full-time Anderson Township, OH Ivy Rehab for Kids, part of the Ivy Rehab Network

Why Choose Ivy?

• Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
• Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
• Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
• Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
• Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
• Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
• Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

Position Qualifications:

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.

Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

ivyhealth.com Welcome to Ivy Health Join us on our mission to inspire & enable people to live life to the fullest! Ivy Health is a growing team of orthopedic and pediatric outpatient physical, occupational, speech, and ABA therapy clinics with over 500 locations throughout the Northeast, Mid-Atlantic, Midwest, and Southeast. Through a shared commitment to clinical excellence, we work as a unified team to serve each person to the best of our ability. Combining our clinical objectives and company culture, you can see why Ivy is committed to providing endless opportunities to every teammate through professional development tracks, continuing education, leadership development, residency cohorts, mentorship programs, and many other resources.