Patient Concierge & Front Desk Specialist

Life Care Centers of America; Hendersonville (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

Life Care Centers of America in Hendersonville, NC is seeking a friendly Receptionist to perform clerical support and greet visitors in person and by phone, upholding Life Care standards.

The role requires a high school diploma or equivalent, a related secretarial program or clerical experience, and proficiency with Word, Excel, and email. You will handle phones, assist in emergencies, and maintain confidentiality.

Qualifications

• High school diploma or equivalent.
• Secretarial program OR 6 months clerical experience.
• Proficient in Word, Excel, and email.
• Knowledge of laws, regulations, and Life Care standards.

Responsibilities

• Serve as first point of contact for guests and visitors in person or by phone.
• Operate the facility phone and paging system.
• Provide excellent customer service with a positive attitude toward patients.
• Assist in evacuation of patients.
• Demonstrate dependable attendance and good judgment.
• Communicate effectively as part of an interdisciplinary team.

Skills

Customer service

Phone etiquette

Independent decision making

Confidentiality

Team collaboration

Education

High school diploma or equivalent

Secretarial program or 6 months clerical experience

Tools

Microsoft Word

Microsoft Excel

Email client

Job description

Life Care Centers of America in Hendersonville, NC is seeking a friendly Receptionist to perform clerical support and greet visitors in person and by phone, upholding Life Care standards.

The role requires a high school diploma or equivalent, a related secretarial program or clerical experience, and proficiency with Word, Excel, and email. You will handle phones, assist in emergencies, and maintain confidentiality.